CAMERA TROUBLESHOOTING |
| SVAT ELECTRONICS | |
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| nowyoucansee | |
Before contacting technical support, please follow the troubleshooting tips below for solutions to common | |||
problems. | Toll free telephone: | Toll free fax: | |
Email: | |||
1.866.946.7828 | 1.888.771.1701 | ||
support@SVAT.com |
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Online live web chat:
Visit www.SVAT.com
| • Make sure your TV/monitor is on the correct video input channel. This is NOT | |
| channel 3. Common terms for this channel is INPUT, AV CHANNEL, LINE 1, LINE | |
| 2 and AUX. Please use your TV or VCR manual to correctly identify this channel | |
No picture/signal | • If your camera is connected to a VCR/DVR, make sure that it is properly | |
connected to your TV/monitor | ||
| • Check all connections to make sure they are secure and properly connected | |
| • Check your power supply to ensure that the camera is powered up | |
| • Cup your hands around the front of the camera and look at the LEDs. They | |
| should be glowing red. If they are not, check the power supply | |
| • Make sure your camera is not aimed at direct sunlight | |
| • Adjust the sunshade by sliding it forwards to block out excess light | |
Picture is too bright | • Make sure nothing is obstructing the CDS sensor on the camera. If the CDS | |
| sensor is blocked, night vision mode will be active and may produce extra light | |
| in your camera’s picture | |
| • Move your camera to another location | |
| • If using at night, make sure your camera’s subject is no more than 15ft away | |
| (may vary based on amount of ambient light available) | |
| • If using during the day, your camera may not be getting enough light. Adjust | |
Picture is too dark | the sunshade by sliding it backwards to let in more light | |
• Check the brightness and contrast settings on your TV/monitor | ||
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| • If your camera is connected to a VCR/DVR, check the brightness and contrast | |
| settings on the VCR/DVR | |
| • Move your camera to another location | |
| • The night vision turns on automatically when light levels drop. Try the camera in | |
Night Vision is | a pitch black setting. The area that it is in may have too much light and may not | |
activate the sensor | ||
not working | ||
| • Cup your hands around the front of the camera and look at the LEDs. They | |
| should be glowing red. If they are not, check the power supply |
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