TROUBLESHOOTING

SVAT ELECTRONICS

 

 

 

nowyoucansee

 

 

• Sometimes your router will not allow you to view the footage with your

 

 

I can’t see the online footage

external IP address because the DVR is hooked up to the same router.

 

 

Try putting the DVR’s internal IP address in the address bar and try to

 

 

using my external IP address

connect

 

 

 

 

• See the network set up section for set up instructions

 

 

 

• If using a Port other than 80 add it to the end of the IP address

 

 

 

• Port Forwarding may not be set up correctly

 

 

 

• The external IP address of the DVR may have changed. Try setting up the

 

 

Cannot view the DVR through a

DDNS account to always be up to date with the latest IP information

 

 

• The ISP may be blocking network traffic on Port 80. Try changing the

 

 

remote Internet connection

HTTP port to 2000 and re-configure the port forwarding

 

 

 

• Refer to the Network Setup Section of the manual for more

 

 

 

troubleshooting and for detailed instructions on how to set up the DVR

 

 

 

for remote viewing

 

 

 

 

• Make sure the batteries are installed correctly

 

 

 

• Make sure you are pointing the remote at the IR sensor (on the top right

 

 

Remote control is not working

side of DVR)

 

 

 

• Point the IR Remote at the camera lens and press a button. You should be

 

 

 

 

 

 

able to see the IR LED flicker through the DVR monitoring device

 

 

 

• Try replacing the batteries in the remote

 

 

I plugged a mouse into the USB

• Make sure the mouse is connected to the proper USB port. The proper

 

 

port but it’s not working

port for the mouse will be labeled with a mouse icon next to it

 

 

 

• There could be video loss, HDD loss, motion detection or no HDD space on

 

 

 

your DVR. The CV503-8CH is set to alarm when those actions take place.

 

 

The DVR keeps beeping at me

This is to alert you if anything is tampering with the camera to DVR

 

 

connections the alarm will go off. Check your connections and keep the

 

 

 

DVR in a safe place where it will not me tampered with or moved around

 

 

 

• Disconnect and reconnect all camera connections to make sure they are

 

 

 

snug and tight fitting

 

 

 

 

• Make sure the DVR is properly connected to the router. There should be

 

 

The network settings on the

green link indicator lights if the DVR is properly connected

 

 

• Make sure the DVR IP Allocation is set to DHCP. This is a standard default

 

 

DVR are not showing me any

 

 

setting that will work in most networking situations

 

 

information

 

 

• Power cycle the DVR is it is properly connected and the IP Allocation is

 

 

 

 

 

 

set to DHCP

 

 

CV503-8CH-19M

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SVAT Electronics CV503-8CH Connect, Port Forwarding may not be set up correctly, Side of DVR, Snug and tight fitting