SECTION 11 : Error Messages Explained

When an error develops, the ERROR lamp on the control panel lights up and the LCD shows an error message.

 

Error Message

 

 

Description

 

 

Corrective Action

 

 

 

 

 

 

 

 

 

 

 

ERROR

 

 

The side door is open.

 

 

Shut the side door.

 

 

Door Open

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ERROR

 

 

No ink ribbon cartridge is

 

 

Load an ink ribbon cartridge by referring to SECTION

 

 

No INK Cartridge

 

 

loaded.

 

 

12 : Loading Ribbons.

 

 

ERROR

 

 

The ink ribbon is fully

 

 

Load a new or usable ink ribbon. To load a new

 

 

 

 

 

 

ribbon, refer to SECTION 12 : Loading Ribbons.

 

 

 

 

consumed or no ink ribbon is

 

 

 

 

No INK Ribbon

 

 

 

 

*Also see Note 1 in SECTION 11 : Error Messages

 

 

 

 

loaded.

 

 

 

 

 

 

 

 

 

Explained.

 

 

 

 

 

 

 

 

Open the side door and rotate the lower take-up shaft

 

 

ERROR

 

 

 

 

 

clockwise to recover from jam. If the take-up shaft will

 

 

 

 

The ink ribbon is stuck.

 

 

not rotate, try rotating the upper supply shaft a bit

 

 

INK Ribbon Jam

 

 

 

 

 

 

 

 

 

 

 

counterclockwise then rotating the take-up shat

 

 

 

 

 

 

 

 

clockwise.

 

 

 

 

 

 

 

 

 

 

 

ERROR

 

 

No re-transfer ribbon cartridge

 

 

Load a re-transfer ribbon cartridge by referring to

 

 

No TFR Cartridge

 

 

is loaded.

 

 

SECTION 12 : Loading Ribbons.

 

 

 

 

 

 

 

 

a. Change the re-transfer ribbon by referring to

 

 

 

 

 

 

 

 

SECTION 12 : Loading Ribbons or load a usable

 

 

 

 

 

a. The re-transfer ribbon is

 

 

re-transfer ribbon.

 

 

 

 

 

 

 

*Also see Note 1, 2, and 3 in SECTION 11 : Error

 

 

ERROR

 

 

fully consumed or no

 

 

Messages Explained.

 

 

 

 

re-transfer ribbon is loaded.

 

 

b. Check the transfer ribbon.

 

 

No TFR Ribbon

 

 

 

 

 

*See Note 4 in SECTION 11 : Error Messages

 

 

 

 

 

b. Deformed transfer ribbon

 

 

Explained.

 

 

 

 

 

overloads the motor drive.

 

 

*If the above action does not improve the

 

 

 

 

 

 

 

 

situation, the error may result from dirt on the

 

 

 

 

 

 

 

 

platen roller. For details, see SECTION 16 :

 

 

 

 

 

 

 

 

Maintenance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a. Open the side door and rotate the right-hand

 

 

 

 

 

 

 

 

take-up shaft counterclockwise. If the take-up shaft

 

 

 

 

 

 

 

 

does not rotate, try rotating the left-hand supply

 

 

 

 

 

a. The re-transfer ribbon is

 

 

shaft a bit clockwise then rotating the take-up shaft

 

 

 

 

 

 

 

counterclockwise.

 

 

 

 

 

stuck.

 

 

 

 

ERROR

 

 

 

 

b. Check the transfer ribbon.

 

 

 

 

 

 

 

 

 

TFR Ribbon Jam

 

 

b. Deformed transfer ribbon

 

 

*See Note 4 in SECTION 11 : Error Messages

 

 

 

 

 

 

 

Explained

 

 

 

 

 

overloads the motor drive.

 

 

 

 

 

 

 

 

 

*If the above action does not improve the

 

 

 

 

 

 

 

 

situation, the error may result from dirt on the

 

 

 

 

 

 

 

 

platen roller. For details, see SECTION 16 :

 

 

 

 

 

 

 

 

Maintenance.

 

 

 

 

 

 

 

 

a. The PHOTO ink ribbon is wound on a white shaft,

 

 

 

 

 

a. An inappropriate ribbon is

 

 

and the COLOR ink ribbon on a black shaft. Load

 

 

ERROR

 

 

loaded.

 

 

an ink ribbon of the same shaft color as the

 

 

Wrong Ribbon Set

 

 

b. The ink shaft flange is

 

 

re-transfer ribbon.

 

 

 

 

 

dirty.

 

 

b. See Note 5 in SECTION 11 : Error Messages

 

 

 

 

 

 

 

 

Explained.

 

 

 

 

 

The disc adapter has been

 

 

Put the disc adapter back to its original place. Be

 

 

ERROR

 

 

 

 

sure to set the slide switch on the front of the tray

 

 

 

 

removed.

 

 

drawer to the LOCK position

 

 

No Disc Adapter

 

 

 

 

 

 

 

 

 

 

 

*see Note 6 in SECTION 11 : Error Messages

 

 

 

 

 

 

 

 

Explained.

 

 

ERROR

 

 

A command from the PC

 

 

You need to reset the printer. To do this, open the

 

 

Emergency Stop

 

 

forcibly stopped the printer.

 

 

side door, and then close it again.

 

 

ERROR

 

-

 

 

Write down the number displayed on the LCD and

 

 

Hardware

 

 

 

contact us for support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Teac P-55 instruction manual Error Messages Explained, Error Message Description Corrective Action