SECTION 16 : Maintenance
It is important for you to clean the following parts in order to maintain print quality:
(1)Platen roller (at ink ribbon replacement time)
(2)Head (at ink ribbon replacement time)
(3)Ink cartridge guide roller and guide plate (at ribbon replacement time)
(4)Cooling fan filter (every half year)
CAUTION
To clean the platen roller and thermal head, use our cleaning kit (sold separately). *Cleaning kit includes 2 cleaning plates and 1 cleaning agent.
1.Cleaning the platen roller (when replacing the ink ribbon, perform the following with the power on)
1)Press the SELECT button on the control panel as many times as necessary for "Unlock Door" to show in the LCD display and press the ENTER button.
2)Open the side door by pressing the button on the top left of the printer.
3)Release the lock on the ribbon cartridge by flipping up the lock lever.
4)Pull out the ribbon cartridge.
5)With the ribbon cartridge removed, flip down the lock lever.
6)Press the SELECT button on the control panel to get "Clean Up Mode" shown in the LCD display.
7)Now if you hold down the ENTER button, the platen roller will rotate and when you release the button it will stop.
8)Apply the cleaning plate moistened in the cleaner to the rotating platen roller and slide in and out the cleaning plate several times.
*Once a cleaning plate is used for the platen roller, the plate should be used for theplatenrolleronly;donotuse thesameplate for cleaningthe thermalhead. Applying the same plate both to the platen roller and thermal head results in printerfailureorpoorprintquality.
2.Cleaning the thermal head (when replacing the ink ribbon, perform the following with the power off)
1)Open the side door by pressing the button on the top left of the printer.
2)Release the lock on the ribbon cartridge by flipping up the lock lever.
3)Pull out the ribbon cartridge.
4)With the ribbon cartridge removed, flip down the lock lever.
5)Apply the cleaning plate moistened in the cleaner to the rotating platen roller and slide in and out the cleaning plate several times.
*Alwaysusecleansurfaceofacleaning plateforcleaning.Applyinganunclean surfaceofaplatetotheprinterresultsinprinterfailureorpoorprintquality.
*Maximumnumberoftimesofcleaningplateuse(forreference)
-10forplatenroller(5foreachside)
-10forthermalhead(5foreachside)
Note 1. - Do not use any cleaning plates that have cracks or flaking in the sponge. Using such a plate results in printer failure or poor print quality.
-The cleaning agent and plate are not included in our regular package, and available as a set. For purchase of cleaning kits, contact us. For contact details, see SECTION 20 : Contact Information.
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