WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?

Problems

Causes

Solutions

 

 

 

 

The plug is not fitted correctly

Plug the appliance into a

 

into the socket .

socket and switch on.

 

 

 

Product does not work.

 

Check that the jug or

The jug or accessory is not

accessories are correctly

 

 

correctly positioned or locked

positioned and locked onto

 

on the motor unit.

the motor unit as shown in the

 

 

figure in the manual.

 

 

 

 

The product is not placed on a

Place the product on a flat

 

flat, stable, heat-resistant

surface.

Excessive vibrations.

surface.

 

Volume of ingredients is too

Reduce the quantity of

 

 

high.

ingredients processed.

 

 

 

 

Volume of ingredients is too

Reduce the quantity of

Leak from the lid.

high.

ingredients processed.

 

 

The lid is not correctly

Lock the lid correctly on the

 

 

positioned.

blender jug.

 

 

 

Leak from the base of

The blender jug gasket (c2) is

Reposition the gasket and lock

not positioned correctly or is

the blender jug.

the blade holder correctly.

missing.

 

 

 

 

 

Leak from the base of

The gasket on the blade unit

Reposition the gasket on the

(d2) or (e2) is not positioned

blade unit (d2) or (e2) and lock

the accessories.

correctly or is missing.

it correctly onto the bowl (F).

 

 

 

 

The blade does not turn

Pieces of food too large or too

Reduce the size or quantity of

ingredients processed.

easily.

hard.

Add liquid

 

 

 

Impossible to lock the

The gasket (c2) is not

Reposition the gasket, the

blade unit with the

3 folds should be visible as

gasket (c1+c2) on the

positioned correctly.

shown in Fig. 1.

jug (c3).

 

 

 

 

 

 

Your blender still does not work?

Contact an approved service centre

service centre: Herb chopper

(see list in service booklet).

accessory (D), Spice grinder

You can customise your blender and

accessory (E),

or an additional

obtain the following accessories from

blender jug (C).

 

your usual dealer or from an approved

 

 

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Tefal BL300838, BL3008AC manual Your blender still does not work?, Problems Causes Solutions