PROBLEMS AND POSSIBLE CAUSES | SOLUTIONS | |
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The fryer is not heating | ||
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The appliance is not plugged in. | ||
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The On/Off switch is not set to On. | Set the On/Off switch to “On” and check that the red | |
light turns on. | ||
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The timer is not set. | Turn timer knob to desired cooking time. | |
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The cooking temperature is not indicated. | Set the thermostat control to the required | |
temperature. | ||
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| Press the RESET button, which is located on the control | |
The safety | unit of the fryer. If the problem persists, please contact | |
| our Consumer Service Department. | |
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Oil overflows | ||
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The basket was lowered too quickly. | Lower the basket slowly and keep a close eye on the oil | |
level. | ||
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| It is important to | |
Cooking freshly made chips at 180/190 for the first fry. | respect the recommended cooking temperature (see | |
| page 5) | |
The Max. marker for filling the bowl has been | Check the oil level (Max.), and remove the excess. | |
exceeded. | ||
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The frying basket has been overfilled with food. | Check that the basket is not too full. | |
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Food is wet or contains too much water (frozen food). | Remove any ice and dry the food thoroughly. Lower | |
the basket slowly. | ||
Different types of oil/fat have been mixed. | Empty and clean the bowl. Refill the bowl with one | |
type of oil. | ||
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Emits unpleasant smells | ||
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The fat/oil has deteriorated. | Replace the frying oil (after 12 uses max.), more | |
frequently depending on the oil. | ||
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The fat/oil is unsuitable. | Use a good quality blended vegetable oil. | |
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Vision through the viewing window is not clear | ||
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| To ensure good visibility, clean the viewing window by | |
The window is not cleaned often enough or is not | wiping it with soap and water. Allow the window to dry | |
cleaned the right way. | at room temperature or dry with a clean cotton cloth. | |
| Clean as often as necessary. | |
Food does not become golden, and remains soft | ||
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Food is moist and contains too much water (frozen | Remove as much ice from the frozen food as possible | |
food). | before frying. | |
Pieces are too thick and contain water. | Experiment by lengthening the cooking time or by | |
slicing food smaller and thinner. | ||
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Too much food is being cooked at the same time and | Fry food in small quantities (especially when frozen). | |
the cooking oil is not at the right temperature. |
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The temperature of the frying oil may not be high | Set the thermostat control to the recommended | |
enough: the temperature is set incorrectly. | temperature. | |
French Fries stick together | ||
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Unwashed food immersed in hot oil. | Wash potatoes well and dry them thoroughly. | |
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If you have any product problems or queries please contact our Customer Relations Team first for expert help and advice:
HELPLINE: 0845 602 1454 - UK (01) 461 0390 - Ireland
or consult our website - www.tefal.co.uk
GB
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