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Telos NX12 user manual Vii

Models: NX12

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		Telos nx12 manual	vii
		ISDN Protocol	. 56
		SPIDs and MSN/DNs (Web Only)	. 57
		Clock Loss	. 59
	5.6	The System Menu	. 59
		TCP/IP Setup.	59
		Contrast (LCD Only).	60
		Show Mode (LCD Only)	. 60
		Hold on Select (LCD Only) .	60
		Audio Loop (LCD Only)	. 61
		Factory Defaults (LCD Only) .	61
		Reboot (LCD Only)	. 61
		Firmware Update (Web Only)	. 61
	5.7	Show Modes .	62
		Single-studio Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
		Sharing the Nx12 – Two-studio Modes	. 62
		Selecting a Show on the Desktop Director and other controllers .	64
	5.8	Livewire .	65
		Quality of Service .	67
		Axia Consoles	. 67
	5.9	Firmware Update.	68
	5.10 Other Uses of the IP/Ethernet Interface		. 68
		Call-control Software .	68
		Telnet.	68
	5.11 System Signal Flow and Audio Processing .		71
		Receive (Caller) Audio Processing.	71

6	Technical Data & Troubleshooting		75
	6.1	Overview	. 75
	6.2	System Software & Firmware	. 75
		Viewing Version Information.	75
	6.3	General Troubleshooting	. 75
		Thinking about Problem Solving .	75
	6.4	Troubleshooting ISDN Problems	. 77

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Telos NX12 user manual Vii

Contents

Telos Nx12 We support you TrademarksTelos Systems USA Telos EuropePage Table of Contents Basic Configuration Detailed Configuration & Reference Vii Specifications USA Isdn Ordering Guide Welcome to the Nx12 Features & BenefitsIntroduction Why Isdn Makes Sense for Broadcast Talk Show Systems Introduction Two-Studio Modes Step up in Quality and FlexibilityConnections to the Telco circuits InstallationGetting Started Alphabet Soup U, S, and NT1 Connecting the Nx12 to Analog LinesIsdn Technology Special Considerations for Euro-ISDN ETS 300 users Data and VoiceHunt Groups Connecting the Nx12 to Isdn Isdn in USA & Canada Using the U InterfaceOrdering Help Interface Status LEDsHot Tip Isdn S-interface cableUsing Isdn Using PotsIntegration with a PBX USA and CanadaMix-Minus Using a modern broadcast console’s mix-minus capabilityStudio Audio Connections ‘Making do’ with an older console Phones and Remotes Using a small mixerUsing a production-style console Input To Caller Analog InputsAnalog Input XLR AES Digital InputsOutput Caller POH Program on Hold InputsAnalog Outputs AES Digital OutputsDesktop Director Ports AES3 Output XLRDesktop Director Extended Desktop DirectorCall Controller Console DirectorConnecting Desktop Directors Extended Distance with Power SupplyDirect Connection Multiple Desktop Directors on a Single PortDesktop Director Termination Removal Desktop Director CableDesktop Director Assembly EthernetConnections Line Designation StripParallel Gpio Remote Control Record Control Outputs See SectionInput Characteristics Output CharacteristicsGrounding AC mains PowerSurge Protection Step-by-Step Basic ConfigurationConfiguration for Telephone Lines Analog Phone Line Setup Isdn SetupBasic configuration Is the Isdn working? More TipsAudio Input and Output Levels, Levels, LevelsTime to test it out What now? Page Desktop Director Status Symbol IconsUser Operation Call is On-Air Column Call is On-Air & Locked Column Talent Mode Producer ModeLine Button Columns Hold & DropFunction Buttons Block AllDialing Keypad Volume Menus LCD Screen and Associated ButtonsRecord Control Menu NavigationChanging Between Producer and Talent Modes Other Menu optionsUsing the Director in Producer Mode Answering callsNormal Hold Screened HoldUsing the Director in Talent on-air Mode Block AllConferencing callers on the handset/headset Drop and HoldConferencing multiple callers on-air using call locking Using the Director as a TelephoneNext Locking VIP callsCall Controller Console DirectorFirst Step Detailed Configuration & ReferenceLevel Metering Status Displays Line StatusDesktop Director Status Accepting CallConnected ActivatedMenu Navigation & Item Selection LCD/Button User InterfaceWeb User Interface Audio Menu Nominal Input LevelNominal Output Level Meter ModePhone Send Adjustment Noise Gate Call DuckingReceive AGC Feedback Reduction Mix Minus ModeReceive EQ Caller Dynamic Digital EQ Ddeq In/multiple out In/1 out AES Mode Channel defaultTelco Menu Pots CountryHookflash ChannelEnable Auto Call Drop Web only Loop Current Checking Web onlyCPC loop drop threshold ms Web only Ring-in Before Caller ID Web onlyFor USA & Canada and a few other parts of the world Guessing the Isdn Protocol setting in Canada & the USAFor Europe and many other parts of the world SPIDs and MSN/DNs Web Only MSN Multiple Subscriber Number DN Directory NumberClock Loss TCP/IP SetupSystem Menu Contrast LCD Only Show Mode LCD OnlyTo enter IP addresses using the LCD/button interface Factory Defaults LCD Only Reboot LCD OnlyHold on Select Audio Loop LCD OnlySingle-studio Modes Firmware Update Web OnlyShow Modes Sharing the Nx12 Two-studio Modes This option causes the system to be split as followsSelecting a Show using a Desktop Director Livewire Selecting a Show using a Call ControllerSelecting a Show using a Console Director Connecting Assistant Producer to a ShowSection Quality of Service Axia ConsolesCall-control Software Firmware UpdateOther Uses of the IP/Ethernet Interface Login Telos return TelnetWindows Telnet Help return? CPC return ? Isdnlog returnReceive Caller Audio Processing System Signal Flow and Audio ProcessingSend Audio Processing High-pass ‘hum’ Filter Receive Automatic Gain ControlNoise Gate Digital Dynamic EqualizerFeedback Control Section Technical Data & Troubleshooting General TroubleshootingOverview System Software & FirmwareSection Spid Pending Troubleshooting Isdn ProblemsStatus Screen for Isdn troubleshooting Are you using the Nx12’s internal NT1? USA & Canada only Condition Can’t Get Isdn Ready IndicationWhat does the Isdn Cause phrase say? Are your SPIDs and Telco setting correct?Is your long-distance carrier OK? Condition Intermittent Isdn Problems Are the problem confined to incoming call only?What is consistent about the problem look for patterns? Any other Isdn troubleshooting tips?Troubleshooting Desktop Director Problems Fuse ReplacementAccess to the Main PCB Replaceable Modules and Hardware ServicingIsdn Cause Phrases/Values Class 1.1 normalCause No Call is proceeding/Preemption Cause No Preemption, reservedCause No Prefix 1 not dialed DMS Custom only Cause No Excessive Digits Received, call is proceedingClass 1.2 resource unavailable Cause No Non-selected user clearingCause No Destination out of order Cause No No circuit available circuit/channel congestionClass 1.3 service or option not available Class 1.4 service or option not implemented Class 1.6 protocol error e.g. unknown message Class 1.5 invalid message e.g. parameter out of rangeCause No Invalid information element contents Cause No Timeout disconnect Recovery on timer expirationCause No Protocol Error, unspecified Cause No Message type non-existent or not implementedCause No Bearer service unavailable VN 4 only Cause No Switch to conversation mode VN 4 onlyClass 1.7 interworking class Cause No SW56 disconnect Internetworking, unspecifiedSection Processing Functions SpecificationsGeneral Switching Matrix and Conferencing LivewireAudio Audio PerformanceIsdn Telephone Line Connectivity Analog Telephone Line ConnectivityDesktop Director Ports Control PortsFour-Column/Four-Hybrid Mode Euro Operation ModeSpecifications Page Warranty and Application Caution Telos Nx12 Limited WarrantyPage A1 USA SPIDs by Telco Century Telephone Cincinnati BellNextlink/XO Fort Mills TelephoneQuest- See US West Rochester Telephone Southwestern BellSprint/Centel Standard Telephone GA102 Bit Error Rate Test-See Bert A2 Telephone Terminology GuideCalling Party Control- See CPC Circuit Switched Data- See CSD Appendix Extended Superframe. See ESF Interexchange Carrier- See IEC Listed Directory Number- See LDN Appendix Regional Bell Operating Company- See Rboc Superframe- See SF Guide to telephone terminology Appendix A3 USA Isdn Ordering Guide Dealing with the Phone CompanyDetails, Details ProtocolsCSD and CSV SPIDsDirectory Number DN Faxable Isdn Order Form for the USA & Canada NT1sTerminals and Terminal Types IOC Capability Packages provisioning packageIsdn BRI Line Order Protocol National ISDN-1 CO ValuesProtocol AT&T Point-to-Point Custom Multiple Subscriber Numbers MSN A4 Euro-ISDN Ordering GuideNames Faxable Isdn Order Form for Euro ETS Line DeactivationETS-300 Euro-ISDN Telos Nx12