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Telos NX12 user manual User Operation, Desktop Director, Status Symbol Icons

Models: NX12

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4 User Operation

4.1 Desktop Director

The Telos Desktop Director is both a control surface for putting calls on-air and a telephone set for conversations with callers on the studio telephone lines. The Director has two modes of operation – Producer (screener) mode and Talent (on-air) mode.

Tip

Since certain functions work differently in Talent versus Producer mode, it is important to understand that there are two modes, and how to switch between them.

Status Symbol Icons

The Desktop Director uses Status Symbol icons displayed on the LED matrixes located between the two columns of line select buttons. Here is what each icon means:

Line is ready for incoming or outgoing calls

Line is in-use by another studio (in two-studio modes only)

Line is ringing

Call is on hold

Call is On-Air – Column 1

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Telos NX12 user manual User Operation, Desktop Director, Status Symbol Icons

Contents

Telos Nx12 Trademarks We support youTelos Europe Telos Systems USAPage Table of Contents Basic Configuration Detailed Configuration & Reference Vii Specifications USA Isdn Ordering Guide Introduction Features & BenefitsWelcome to the Nx12 Why Isdn Makes Sense for Broadcast Talk Show Systems Introduction Step up in Quality and Flexibility Two-Studio ModesGetting Started InstallationConnections to the Telco circuits Isdn Technology Connecting the Nx12 to Analog LinesAlphabet Soup U, S, and NT1 Hunt Groups Data and VoiceSpecial Considerations for Euro-ISDN ETS 300 users Interface Status LEDs Connecting the Nx12 to IsdnIsdn in USA & Canada Using the U Interface Ordering HelpIsdn S-interface cable Hot TipUSA and Canada Using IsdnUsing Pots Integration with a PBXStudio Audio Connections Using a modern broadcast console’s mix-minus capabilityMix-Minus ‘Making do’ with an older console Using a production-style console Using a small mixerPhones and Remotes Analog Inputs Input To CallerAES Digital Inputs Analog Input XLRAES Digital Outputs Output CallerPOH Program on Hold Inputs Analog OutputsAES3 Output XLR Desktop Director PortsConsole Director Desktop DirectorExtended Desktop Director Call ControllerMultiple Desktop Directors on a Single Port Connecting Desktop DirectorsExtended Distance with Power Supply Direct ConnectionDesktop Director Cable Desktop Director Termination RemovalLine Designation Strip Desktop Director AssemblyEthernet ConnectionsRecord Control Outputs See Section Parallel Gpio Remote ControlOutput Characteristics Input CharacteristicsSurge Protection AC mains PowerGrounding Configuration for Telephone Lines Basic ConfigurationStep-by-Step Isdn Setup Analog Phone Line SetupBasic configuration More Tips Is the Isdn working?Levels, Levels, Levels Audio Input and OutputTime to test it out What now? Page User Operation Status Symbol IconsDesktop Director Call is On-Air Column Call is On-Air & Locked Column Hold & Drop Talent ModeProducer Mode Line Button ColumnsDialing Keypad Block AllFunction Buttons Menu Navigation Volume MenusLCD Screen and Associated Buttons Record ControlOther Menu options Changing Between Producer and Talent ModesScreened Hold Using the Director in Producer ModeAnswering calls Normal HoldDrop and Hold Using the Director in Talent on-air ModeBlock All Conferencing callers on the handset/headsetLocking VIP calls Conferencing multiple callers on-air using call lockingUsing the Director as a Telephone NextConsole Director Call ControllerLevel Metering Detailed Configuration & ReferenceFirst Step Line Status Status DisplaysActivated Desktop Director StatusAccepting Call ConnectedWeb User Interface LCD/Button User InterfaceMenu Navigation & Item Selection Nominal Input Level Audio MenuPhone Send Adjustment Meter ModeNominal Output Level Receive AGC Call DuckingNoise Gate Receive EQ Caller Dynamic Digital EQ Ddeq Mix Minus ModeFeedback Reduction In/multiple out In/1 out Channel default AES ModeChannel Telco MenuPots Country HookflashRing-in Before Caller ID Web only Enable Auto Call Drop Web onlyLoop Current Checking Web only CPC loop drop threshold ms Web onlyFor Europe and many other parts of the world Guessing the Isdn Protocol setting in Canada & the USAFor USA & Canada and a few other parts of the world SPIDs and MSN/DNs Web Only DN Directory Number MSN Multiple Subscriber NumberSystem Menu TCP/IP SetupClock Loss To enter IP addresses using the LCD/button interface Show Mode LCD OnlyContrast LCD Only Audio Loop LCD Only Factory Defaults LCD OnlyReboot LCD Only Hold on SelectShow Modes Firmware Update Web OnlySingle-studio Modes This option causes the system to be split as follows Sharing the Nx12 Two-studio ModesSelecting a Show using a Desktop Director Connecting Assistant Producer to a Show LivewireSelecting a Show using a Call Controller Selecting a Show using a Console DirectorSection Axia Consoles Quality of ServiceOther Uses of the IP/Ethernet Interface Firmware UpdateCall-control Software Help return Login Telos returnTelnet Windows Telnet? Isdnlog return ? CPC returnSend Audio Processing System Signal Flow and Audio ProcessingReceive Caller Audio Processing Digital Dynamic Equalizer High-pass ‘hum’ FilterReceive Automatic Gain Control Noise GateFeedback Control Section System Software & Firmware Technical Data & TroubleshootingGeneral Troubleshooting OverviewSection Status Screen for Isdn troubleshooting Troubleshooting Isdn ProblemsSpid Pending Condition Can’t Get Isdn Ready Indication Are you using the Nx12’s internal NT1? USA & Canada onlyIs your long-distance carrier OK? Are your SPIDs and Telco setting correct?What does the Isdn Cause phrase say? Any other Isdn troubleshooting tips? Condition Intermittent Isdn ProblemsAre the problem confined to incoming call only? What is consistent about the problem look for patterns?Replaceable Modules and Hardware Servicing Troubleshooting Desktop Director ProblemsFuse Replacement Access to the Main PCBClass 1.1 normal Isdn Cause Phrases/ValuesCause No Excessive Digits Received, call is proceeding Cause No Call is proceeding/PreemptionCause No Preemption, reserved Cause No Prefix 1 not dialed DMS Custom onlyCause No No circuit available circuit/channel congestion Class 1.2 resource unavailableCause No Non-selected user clearing Cause No Destination out of orderClass 1.3 service or option not available Class 1.4 service or option not implemented Class 1.5 invalid message e.g. parameter out of range Class 1.6 protocol error e.g. unknown messageCause No Message type non-existent or not implemented Cause No Invalid information element contentsCause No Timeout disconnect Recovery on timer expiration Cause No Protocol Error, unspecifiedCause No SW56 disconnect Internetworking, unspecified Cause No Bearer service unavailable VN 4 onlyCause No Switch to conversation mode VN 4 only Class 1.7 interworking classSection General SpecificationsProcessing Functions Audio Performance Switching Matrix and ConferencingLivewire AudioControl Ports Isdn Telephone Line ConnectivityAnalog Telephone Line Connectivity Desktop Director PortsEuro Operation Mode Four-Column/Four-Hybrid ModeSpecifications Page Telos Nx12 Limited Warranty Warranty and Application CautionPage A1 USA SPIDs by Telco Fort Mills Telephone Century TelephoneCincinnati Bell Nextlink/XOStandard Telephone GA Quest- See US West Rochester TelephoneSouthwestern Bell Sprint/Centel102 A2 Telephone Terminology Guide Bit Error Rate Test-See BertCalling Party Control- See CPC Circuit Switched Data- See CSD Appendix Extended Superframe. See ESF Interexchange Carrier- See IEC Listed Directory Number- See LDN Appendix Regional Bell Operating Company- See Rboc Superframe- See SF Guide to telephone terminology Appendix Protocols A3 USA Isdn Ordering GuideDealing with the Phone Company Details, DetailsDirectory Number DN SPIDsCSD and CSV IOC Capability Packages provisioning package Faxable Isdn Order Form for the USA & CanadaNT1s Terminals and Terminal TypesIsdn BRI Line Order CO Values Protocol National ISDN-1Protocol AT&T Point-to-Point Custom Names A4 Euro-ISDN Ordering GuideMultiple Subscriber Numbers MSN Line Deactivation Faxable Isdn Order Form for Euro ETSETS-300 Euro-ISDN Telos Nx12