SECTION SEVEN: BEFORE CALLING FOR SERVICE

Before Calling for Service

Before calling for service, check the following to avoid unnecessary service charges.

Be sure to check these items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker tripped?

Is the range disconnected from the electrical supply?

IF THE BURNERS DO NOT IGNITE

•Are the burner caps properly aligned and seated in the burner bases?

•Are the burner ports clogged?

•Is a fuse blown or is the circuit breaker tripped?

•Is the manual shut-off valve closed, preventing the flow of gas?

SERVICE INFORMATION

For handy reference, copy the information below from the data rating plate. Keep your invoice for Warranty validation.

Model Number

Serial Number

Date of Purchase

Dealer’s Name

Dealer’s Phone Number

DATA RATING PLATE

The data rating plate shows the model and serial number of your range. It is located behind the toe kick at the bottom of the range. To access the rating plate, remove the two toe kick attachment screws, then carefully remove the toe kick panel.

For all models, the data rating plate is found on the component tray behind the toe kick panel.

The electric wiring diagrams and schematics in the toe kick area should not be removed except by a service technician, then replaced after service.

Service Center's Name

Service Center’s Phone Number

Also, enter this information on the Product Registration Form in- cluded with this product, then mail it to the indicated address.

CAUTION:

Before removing the toe kick panel, disconnect the range from the electrical power supply. Reinstall the toe kick panel before recon- necting the range to the power supply and operating the range.

Lower front of range behind toe kick.

PG Data Rating Plate Location

39

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Thermador PRG36, PRG30 Before Calling for Service, If the Burners do not Ignite, Service Information, Data Rating Plate
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PRG36, PRG30 specifications

The Thermador PRG30 and PRG36 represent the pinnacle of luxury cooking with their high-performance gas range features and advanced technology. Designed for serious home chefs, these models exemplify efficiency, style, and culinary excellence.

One of the most notable features of the Thermador PRG series is the powerful Pro Grand dual-fuel cooking system. With a combination of gas burners and an electric convection oven, these ranges allow for precision cooking and even heat distribution. The PRG30 boasts a compact size with 30 inches of width, while the PRG36 expands the cooking surface with 36 inches, accommodating larger pots and pans.

Both models come equipped with high BTU burners, reaching up to 18,000 BTUs on the powerful Star Sapphire burners. These allow for rapid boiling and intense heat, ideal for searing meats or achieving high-temperature sautéing. Furthermore, the PRG series includes an innovative simmer setting that enables precise low-heat cooking, perfect for delicate sauces or melting chocolate.

Thermador has integrated their patented Star Burner design in both models. This unique feature provides a larger flame spread compared to traditional round burners. Consequently, it allows for better heat distribution, significantly enhancing cooktop efficiency. The cooktop is designed with six burners, giving chefs the flexibility to cook multiple dishes simultaneously without sacrificing performance.

The ovens in the PRG30 and PRG36 are equally impressive, featuring a spacious capacity of 4.4 cubic feet. The Convection Bake function circulates air for optimal baking results, ensuring even browning and consistent cooking. The models also include a number of innovative cooking modes, such as the Bake, Broil, and Roast settings, enhancing the overall cooking experience.

Additionally, self-cleaning options simplify maintenance, allowing for effortless cleaning after extensive use. The design of the PRG series is complemented by a sleek stainless-steel exterior that not only adds elegance to the kitchen but is also durable and easy to maintain.

In terms of safety, both models feature a safety system that prevents accidental ignition and precise temperature control, ensuring a safe cooking environment. With a focus on high performance, cutting-edge technology, and meticulous design, the Thermador PRG30 and PRG36 gas ranges offer an unparalleled cooking experience for culinary enthusiasts looking to elevate their kitchen capabilities.
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