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table of contents
Getting Started ...............................................................................................2
Landline vs. Non-landline ...............................................................................................................2
Provisioning (Landline version only) ...............................................................................................2
Basic Calling ..................................................................................................4
Verify ooma Service is Working .....................................................................................................4
Placing Calls ....................................................................................................................................4
Answering Calls ...............................................................................................................................5
Ending Calls .....................................................................................................................................5
Emergency 911 Calls ......................................................................................................................5
Service Disruptions ..........................................................................................................................6
Other Calling Features ....................................................................................................................7
The Instant Second Line™ ...........................................................................10
Placing Calls on the Second Line ................................................................................................10
Answering Calls on the Second Line ...........................................................................................10
Switching Lines ...............................................................................................................................10
Joining a Call (Party Line) .............................................................................................................10
Placing Calls on Hold ....................................................................................................................11
Conferencing .................................................................................................................................11
Using the Instant Second line with Cordless Phones ..................................................................12
The Broadband Answering Machine��� .....................................................14
Initial Setup .....................................................................................................................................14
Retrieving Messages From a Hub or Scout .................................................................................14
Advanced Features ......................................................................................................................15
The ooma Lounge........................................................................................18