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manual
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Hub
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Troubleshooting
Install
Warranty
Initial Setup
Volume Adjustment
Safety
Power Outages
Verify ooma Service is Working
Other Calling Features
Switching Lines
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Contents
User Guide
Page
Broadband Answering Machine
Getting Started
Basic Calling
Instant Second Line
Appendix a Identifying Your Equipment
Page
Provisioning Landline version only
Landline vs. Non-landline
Getting started
Page
Placing Calls
Verify ooma Service is Working
Basic calling
Answering Calls
Ending Calls
Emergency 911 Calls
Power Outages
Service Disruptions
Internet Interruptions
Other Calling Features
Page
Basic calling
Joining a Call Party Line
Switching Lines
Placing Calls on the Second Line
Answering Calls on the Second Line
Conferencing
Placing Calls on Hold
Joining a Call in Progress
Using the Instant Second Line with Cordless Phones
Multi-Handset Cordless Phone Systems
Page
Retrieving Messages from an ooma Hub or ooma Scout
Initial Setup
Broadband answering machine
Advanced Features
Sending all Calls to Voicemail Do Not Disturb
Checking Messages Remotely
Sending an Incoming Call to Voicemail
Sending an Answered Call to Voicemail
Page
Ooma lounge
Quick reference guide
Left side view Right side view
Ooma Hub device
Ooma Scout device
Left side view
Play Button
Volume Adjustment
Brightness Adjustment
Line 1 & Line 2 Buttons
Page
What You Need In Your Home
Installation
Landline vs. Non-landline Installation
Before You Begin
Ports on the ooma Hub device
Each ooma Hub package contains
Ports on the ooma Scout device
Each ooma Scout package contains
Page
Installing the ooma Hub
Connecting the ooma Hub to the Network
Getting the Best Voice Quality
Skip to Connecting the ooma Hub to Your Phone System
Modem and Router Installation
To connect the ooma Hub to your network
Integrated Router Installation
Skip to Finishing Installation of the ooma hub
Connecting the ooma Hub to Your Phone System
High-Speed Cable or Fiber-Optic Internet
High-Speed DSL and Phone Service are on the Same Line
High-Speed DSL and Phone Service are on Different Lines
Finishing Installation of the ooma Hub
Page
Phone Jack DSL Filter
Installing the ooma scout
How Phone Devices Work with the ooma System
Installing the Rest of Your Phones
Cordless Phones
Other Devices
Fax Machines
Page
Are solid red
Troubleshooting
There’s no phone line next to my Internet connection
On the ooma Hub is blinking red
You have a cable or DSL modem that
Ooma Tab cycles between blue and red every few seconds
You hear a regular dialtone instead of the ooma dialtone
You need to assign a static IP address to the ooma Hub
International calls do not work
My phones don’t ring when I receive a call
Contacting ooma Support
Picking up another phone does not join the existing call
Page
Modem
Internet Connection
Appendix a identifying your equipment
Splitters
Router
Phone System
Integrated Routers
Single-Line Duplex Splitters
Dual-Jack Wall Plates
Two Line Splitters
Page
Appendix b limited warranty
Appendix b limited warranty
Page
Page
Appendix c regulatory information
FCC Wants You to Know
Appendix c regulatory information
Important Safety Information
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Contents