TiVo Hub manual Landline vs. Non-landline, Provisioning Landline version only, Getting started

getting started 2

Using the ooma™ system means you can use your phones to call anyone in the US - with no monthly fees! With the Instant Second Line™ feature, your household can make or receive two calls at the same time without the hassle or expense of having a second line and number. Plus, the Broadband Answering Machine™ feature combines the convenience of an answering machine with the power of voicemail.

If you followed the steps in the Quick Start Guide, your ooma system should now be installed and the ooma Tab should be blue, indicating your system is online. Listen for the signature ooma dialtone to tell you that your ooma service is working.

Landline vs. Non-landline

The ooma system can be used with or without a landline. By using the ooma system with a landline, you get to keep your phone number, increase the reliability of your phone service and retain traditional 911 services. This is the safest and most reliable way to use the ooma system, and allows you to still make and receive phone calls, including 911 calls, even if your Internet service is down or your power is out (regular phone com- pany calling charges apply and a line-powered corded phone is required). If you are using the ooma system with your original home phone number, you will be installing the landline version. Look for the icon through- out this guide for important information about using the landline version of the ooma system.

By using the ooma system without a landline, you will save the most money, however you will not be able to make or receive phone calls, including 911 calls, if your Internet service is down or your power is out. If you received a new phone number from ooma, you will be installing the non-landline version. Look for the icon throughout this guide for important information about using the non-landline version of the ooma system.

Provisioning ( Landline version only)

In order for ooma services, such as the Instant Second Line feature, to fully work, your landline phone service needs to be provisioned. “Provisioning” your phone line means that your local phone service will be modified to work with the ooma system. Calling features such as Call-Waiting, 3-way Calling and Voicemail will be cancelled (since your ooma service includes these features) and Call Forward on Busy (CFB) will be added. If you provided your authorization and landline account information to ooma when you made your purchase, ooma will work with your phone company to do this for you. A change fee and recurring monthly charge for the CFB feature will apply. While provisioning may take a couple days, unlimited calling within the US starts as soon as the ooma Tab is blinking blue and you hear the signature ooma dialtone.

If you currently subscribe to a voicemail service, the provisioning process will cancel it and any messages will be lost. Check and empty your voicemail account before installing your ooma system.