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manual
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Hub
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Troubleshooting
Install
Warranty
Initial Setup
Volume Adjustment
Safety
Power Outages
Verify ooma Service is Working
Other Calling Features
Switching Lines
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Contents
User Guide
Page
Instant Second Line
Getting Started
Basic Calling
Broadband Answering Machine
Appendix a Identifying Your Equipment
Page
Landline vs. Non-landline
Provisioning Landline version only
Getting started
Page
Verify ooma Service is Working
Placing Calls
Emergency 911 Calls
Answering Calls
Ending Calls
Basic calling
Service Disruptions
Power Outages
Internet Interruptions
Other Calling Features
Page
Basic calling
Answering Calls on the Second Line
Switching Lines
Placing Calls on the Second Line
Joining a Call Party Line
Placing Calls on Hold
Conferencing
Using the Instant Second Line with Cordless Phones
Joining a Call in Progress
Multi-Handset Cordless Phone Systems
Page
Initial Setup
Retrieving Messages from an ooma Hub or ooma Scout
Broadband answering machine
Advanced Features
Sending an Answered Call to Voicemail
Checking Messages Remotely
Sending an Incoming Call to Voicemail
Sending all Calls to Voicemail Do Not Disturb
Page
Ooma lounge
Quick reference guide
Ooma Hub device
Left side view Right side view
Left side view
Ooma Scout device
Line 1 & Line 2 Buttons
Volume Adjustment
Brightness Adjustment
Play Button
Page
Before You Begin
Installation
Landline vs. Non-landline Installation
What You Need In Your Home
Each ooma Hub package contains
Ports on the ooma Hub device
Each ooma Scout package contains
Ports on the ooma Scout device
Page
Connecting the ooma Hub to the Network
Installing the ooma Hub
Getting the Best Voice Quality
Modem and Router Installation
Skip to Connecting the ooma Hub to Your Phone System
To connect the ooma Hub to your network
Integrated Router Installation
Connecting the ooma Hub to Your Phone System
Skip to Finishing Installation of the ooma hub
High-Speed Cable or Fiber-Optic Internet
High-Speed DSL and Phone Service are on the Same Line
High-Speed DSL and Phone Service are on Different Lines
Finishing Installation of the ooma Hub
Page
Installing the ooma scout
Phone Jack DSL Filter
Installing the Rest of Your Phones
How Phone Devices Work with the ooma System
Cordless Phones
Fax Machines
Other Devices
Page
On the ooma Hub is blinking red
Troubleshooting
There’s no phone line next to my Internet connection
Are solid red
You need to assign a static IP address to the ooma Hub
Ooma Tab cycles between blue and red every few seconds
You hear a regular dialtone instead of the ooma dialtone
You have a cable or DSL modem that
Picking up another phone does not join the existing call
My phones don’t ring when I receive a call
Contacting ooma Support
International calls do not work
Page
Internet Connection
Modem
Appendix a identifying your equipment
Integrated Routers
Router
Phone System
Splitters
Dual-Jack Wall Plates
Single-Line Duplex Splitters
Two Line Splitters
Page
Appendix b limited warranty
Appendix b limited warranty
Page
Page
FCC Wants You to Know
Appendix c regulatory information
Appendix c regulatory information
Important Safety Information
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Contents