![](/images/new-backgrounds/1146509/14650973x1.webp)
installing the ooma hub | 33 |
|
|
High-Speed DSL and Phone Service are on Different Lines
Your
You have a DSL splitter on the outside of the house
You do not have DSL filters connected to each of your phones
You have two phone lines and your DSL service is delivered on the second line (or fax line)
You do not get dialtone or cannot place a call if you plug a phone into the DSL phone jack Your initial setup will look like this:
DSL Jack | Phone Jack |
Modem
MODEM HOME
1Leave your DSL modem connected as is.
2Unplug and remove any existing DSL filters or splitters on your phone line (not your DSL line).
3Use the long phone cable provided and connect the port labeled WALL on the ooma Hub to the phone jack in the wall (not your DSL jack).
Now your setup should look like this:
DSL Jack | Phone Jack |
Modem
WALL