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The following instructions are also found in the Quick Start Guide, but are provided here in more detail. The majority of ooma installations are covered by the following instructions. If you find your situation is not covered, see the Troubleshooting section or visit our support website online for more information.
Before You Begin
Before you install your new ooma system, take a minute to make sure you have all the materials you’ll need, and to decide where you want to install your ooma equipment.
What You Need In Your Home
To install the ooma system, you will need to have a
What You Need from ooma
Every installation will include one ooma Hub™ device, the main ooma unit which supports one phone. To extend your ooma service to other phones in the house, install an ooma Scout™ device on each additional home phone that you want to use with your ooma service. These smaller ooma devices act as satellites, connecting to the ooma Hub through your home phone wiring, and drawing upon its power and functionality.
The ooma Hub supports up to four ooma Scout devices. If you have a phone which cannot be connected to an ooma Hub or ooma Scout, it must be disconnected and set aside. Additional ooma Scout devices can be purchased on our website.
Landline vs. Non-landline Installation
The ooma system can be used with or without a landline. If you are using your ooma system with an existing landline and keeping your original home phone number, you will be installing the landline version. If you are using your ooma system without an existing landline and have a new phone number from ooma, and you will be installing the
Please refer to the getting started section for more information about the landline and