installing the ooma Hub
The ooma Hub™ device must be installed in a location that has access to:
The Internet, ideally next to your modem
A power outlet
If you plan to use the landline version of the ooma system, or want to install ooma Scout devices in other
locations in the house, the ooma Hub must also have access to a phone jack.
IMPORTANT: If your Internet connection is not next to the phone line (more likely when you have cable
Internet service), you may need a very long phone cable (not included). Another solution is to use a network
bridge, such as HomePlug devices, to extend your Internet connection to an available phone jack. See the
Troubleshooting section and visit our support website online for more information on using HomePlug or other
technologies to extend your Internet connection.
Getting the Best Voice Quality
The ooma Hub is smart enough to function effectively anywhere in your network. There are certain locations,
however, where it works best. If you can connect the ooma Hub in your network between the cable or DSL
modem and all the computers in the house, the ooma Hub can intelligently prioritize your phone calls over
computer data transfers (like large le downloads or uploads) and maintain the best possible voice quality.
Connecting the ooma Hub to the Network
Start by turning off any computers, modems, switches, and routers.
If you have a single computer directly connected to your modem, or if you have a modem and a separate
router for your computers, use the MODEM AND ROUTER INSTALLATION instructions.
If you have a router with a built-in modem, or have an advanced network conguration and want to install the
ooma Hub behind a router, use the INTEGRATED ROUTER INSTALLATION instructions.
If you need help in identifying your equipment, see APPENDIx A: IDENTIFYING YOUR EQUIPMENT
at the end of the user guide.