432 Troubleshooting Procedures
The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be damaged. To determine if the computer’s Bluetooth is functioning properly, perform the following procedures. Figure
Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Procedure 1 | Diagnostic test |
Run the Diagnostic Program, which will automatically execute the Bluetooth test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.
If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is functioning properly.
Procedure 2 Connector and replacement check
The Bluetooth, antenna module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.
Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module (refer to Chapter 4 for instructions) and that the Bluetooth FFC is securely slotted into the system board. If the problem persists, go to Check 2.
Check 2 Check that the Bluetooth communication switch is turned to “On”, then make sure that the communication LED on the left panel is lit. If the LED is lit but the Bluetooth function is still faulty, the antenna module may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Procedures. If the problem persists, or if the Bluetooth communication LED is not lit when the Bluetooth communication switch is turned to “On”, go to Check 3.
Check 3 The Bluetooth module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual
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