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Toshiba
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Troubleshooting Procedures
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A350
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Troubleshooting
Specification
Install
Bluetooth
Error
Symbol examples
Display Configuration
Replacement Procedures
Tests and Diagnostics
‰ Bios ROM Eeprom
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57
2 Troubleshooting Procedures
Figure
2-22
Finger printer troubleshooting process
Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual
57
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Contents
Toshiba Corporation
Copyright
Disclaimer
Trademarks
Preface
Safety Precautions
Conventions
Acronyms
Keys Key operation
Display
User input
Table of Contents
Tests and Diagnostics
Replacement Procedures
Bookmark not defined
Error
Installing the VGA Board and VGA Thermal Module
Defined
Error! Bookmark not
Removing the VGA Board
Appendices
Hardware Overview
Chapter Contents
Tables
Figures
Page
Error! Style not defined. Error! Style not defined
Features
Satellite A350 Maintenance Manual
Hardware Overview
‰ LAN BTO
Hardware Overview
Satellite A350 Maintenance Manual
1A ID Parts Description Placement Part a
Satellite A350 Maintenance Manual
‰ Bios ROM Eeprom
Satellite A350 Maintenance Manual
2.5-inch HDD
Sata HDD HDD Specifications
Specifications
DVD Super Multi +-R Double Layer
DVD Super Multi Drive DVD Super Multi Drive Specifications
Power Supply
Hardware Overview
Battery Charging Control
Main Battery
Batteries
Quick/Normal Charging Time
RTC Battery
Chapter Troubleshooting Procedures
Page
Chapter Contents
Troubleshooting Flowchart2/1 ……………………………………………..5
Battery LED
Troubleshooting Introduction
Troubleshooting Flowchart
A R T
Does typed characters appear correctly?
Troubleshooting Procedures
Troubleshooting Procedures
Power Supply Troubleshooting Process
Power Supply Troubleshooting
Battery State LED colors Definition
Procedure 1 Power Status Check
Power supply status
Procedure 2 Adaptor / battery replacement
DC-IN LED
Procedure 3 Power supply connection check
Battery
Procedure 5 Replacement check
Procedure 4 Diagnostic check
Display troubleshooting process
Display Troubleshooting
Procedure 2 Diagnostic check
Procedure 1 External display check
Procedure 3 Connector and replacement check
Keyboard Troubleshooting
Procedure 1 External keyboard check
External USB device troubleshooting process
External USB Devices Troubleshooting
Procedure 2 Replace system board
Procedure 1 External device and connection check
Start
Touch Pad Troubleshooting
Procedure 2 Touch Pad replacement check
Procedure 1 Touch Pad connection check
UWB Troubleshooting
Procedure 1 UWB Antenna connection check
Procedure 2 UWB SG setting check
Procedure 3 UWB Module connection check
Troubleshooting Procedures
Start
Speaker Troubleshooting
Procedure 2 Earphone test
Procedure 1 Audio source test
Procedure 3 Connection check
Procedure 4 Replacement check
Optical drive troubleshooting
Procedure 2 Drive cleaning check
Procedure 1 Audio CD check
Procedure
Procedure Diagnostic test
Procedure 5 Connection check and replacement check
Start
Modem Troubleshooting
Procedure 1 Telephone line connection check
Procedure 2 Modem card connection check
Procedure 3 Modem replacement check
A R T
Express card Troubleshooting
Procedure 2 Express card socket replacement check
Procedure 1 Express card test
Start
Ieee 1394 Troubleshooting
Procedure 3 Connection and replacement check
Procedure 1 Ieee 1394 device check
Troubleshooting Procedures
STA R T
Wireless LAN Troubleshooting
Procedure 2 Connector and replacement check
Camera Troubleshooting
Procedure Diagnostic test
Bluetooth Troubleshooting
Procedure Diagnostic test
Start
Bridge Media assemble Troubleshooting
Procedure 1 Bridge media assemble card test
HDD Troubleshooting
Procedure Diagnostic test
A R T
CRT Troubleshooting
Procedure 2 CRT set check
Procedure 1 CRT connection check
19 Hdmi troubleshooting process
Hdmi Troubleshooting
Procedure 2 Hdmi set check
Procedure 1 Hdmi connection check
Spdif troubleshooting
Procedure Diagnostic test
MIC Troubleshooting
Procedure Diagnostic test
Finger printer troubleshooting
Troubleshooting Procedures
Procedure Diagnostic test
FM tuner Failure Troubleshooting
E s re p la c e m e n t F M T u n e r
Procedure 1 FM tuner Antenna connection check
Procedure 2 FM Tuner SG setting check
Procedure 3 FM Tuner board connection check
Sata Troubleshooting
Procedure 1 E-SATA device check
Felica Troubleshooting
Procedure 2 Felica replacement check
Procedure 1 Felica connection check
26 Sensor button troubleshooting process
Sensor Button Troubleshooting
Procedure 2 Logic Upper replacement check
Procedure 1 Sensor button connection check
Procedure 1 System board replacement check
LED troubleshooting
28 Thermal Module troubleshooting process
Thermal Module troubleshooting
Procedure 1 CPU replacement check
Procedure 2 Thermal Module replacement check
Procedure 3 System board replacement check
29 TV- out troubleshooting process
TV-out troubleshooting
Procedure 2 TV set check
Procedure 1 TV connection check
A R T
LAN troubleshooting
Procedure 2 LAN port check
Procedure 1 LAN connection check
Tests and Diagnostics
Chapter Tests and Diagnostics
Page
St HDD Test Nd HDD Test Read DMI Write DMI Front Edge Logo
Diagnostic Test
Executing the Diagnostic Test
Tests and Diagnostics
Tests and Diagnostics
Tests and Diagnostics
Display configuration Tests and Diagnostics
Display Configuration
Beep sound Test
Fan ON/OFF Test
Main Battery Charge Test
FDD Test
Tests and Diagnostics
Keyboard Test
Memory test
Tests and Diagnostics
Mouse Pad Test
LCD Pixels Mode Test
Magnetic Switch Test
If the Lid switch test pass, it will show below display
LAN Test
Tests and Diagnostics
Tests and Diagnostics
RTC Test
Read 1394 Guid
Sensor Button Test
Speaker EQEqualizer Quality factor Type Check&Re-Write
Hdcp Key Check
Tests and Diagnostics
19 1st HDD Test
Tests and Diagnostics
Tests and Diagnostics
20 2nd HDD Test
Tests and Diagnostics
Tests and Diagnostics
Read DMI
Write DMI
Tests and Diagnostics
Tests and Diagnostics
Front Edge Logo
Tests and Diagnostics
Chapter Replacement Procedures
Replacement Procedures
Iii
Replacement Procedures
Figures
34 Removing the screws from the rear of the laptop
General
Safety Precautions
Replacement Procedures
Before You Begin
Assembly Procedures
Disassembly Procedures
Screw Tightening Torque
Tools and Equipment
Symbols of Screws on the Laptop Body
Symbol examples
Colors of Screw Shanks
Removing the Battery Pack
Battery
Installing the Battery Pack
Removing the HDD
HDD
M3X3＊4
M3X3＊4
Installing the HDD
Removing the Optional Memory
Memory
Removing the RAM from connector
Installing the Optional Memory
Installing the Wlan Card
Wlan Card
Removing the Wlan Card
Modem Card / FM Tuner
Removing the Modem Card
Removing the FM Tuner
Installing the FM Tuner
Installing the Modem Card
Removing the ODD Bay Module
ODD
Installing the ODD Bay Module
Assembling the ODD Drive
Disassembling the ODD Drive
Removing the Keyboard Cover and Keyboard
Keyboard Cover and Keyboard
14 Removing screws from the keyboard
Installing the keyboard Cover and Keyboard
Removing the Logic Upper Assembly
Logic Upper Assembly
17 Removing five screws from the laptop
Turn to the front and remove five 2.5x10 screws
18 Detaching cables from the laptop
Installing the Logic Upper Assembly
Power Board
Removing the Power Board
Installing the power switch board
Installing the Speakers
Speakers
Removing the Speakers
Press speakers and secure the speakers with four M2X6 screws
21 Removing the screws from the touch pad bracket
Touch Pad Bracket, LED board and Finger Printer Board
Replacement Procedures
Satellite A350 Maintenance Manual
Installing the Thermal Fan
Thermal Fan
Removing the Thermal Fan
Installing the Motherboard
Motherboard
Removing the Motherboard
25 Installing the DC-in jack
Installing the UWB module
UWB Module
Removing the UWB module
Installing the Robson module
Robson Module
Removing the Robson module
Removing the VGA Board and VGA Thermal Module
VGA Board and VGA Thermal Module Optional
28 Removing the VGA Board
Installing the VGA Board and VGA Thermal Module
Removing CPU and Thermal Module
CPU and Thermal Module
Satellite A350 Maintenance Manual
32 Removing the CPU
Installing CPU and Thermal Module
Replacement Procedures
Removing the Display Assembly
Display Assembly
Installing the Display Assembly
LCD Bezel Assembly
Removing the LCD Bezel Assembly
Installing the Display Mask
Removing the LCD Module and Inverter Board
LCD Module and Inverter Board
38 Removing the LCD Module from the LCD cover assembly
39 Removing the LCD Hinge Assembly
Satellite A350 Maintenance Manual
Installing the LCD Module and Inverter Board
Installing the Cmos Board and MIC
Cmos Board and MIC
Removing the Cmos Board and MIC
Installing the Hinge Saddle
Hinge Saddle
Removing the Hinge Saddle
Removing the CRT Board
CRT Board
Installing the CRT Board
Installing the USB Board
USB Board
Removing the USB Board
Installing the FM Jack
FM Jack
Removing the FM Jack
Removing the Bluetooth card
Bluetooth Card
Installing the Bluetooth card
Appendix a Handling the LCD Module
Precautions for handling the LCD module
Satellite A350 Series Maintenance Manual
Confidential
Confidential
Confidential
Figure B-1 System Board Layout Top
System Board Top View
Figure B-2 System Board Layout Bottom
System Board Bottom View
Table B-1 System Board ICs top and bottom
Table B-2 System Board Connectors top and bottom
Jtouch
Jfan
System Board
JFM
Jlvds
Jhdmi
Jcrt
Table C-4 CRT pin assignments 12-pin
Table C-5 Hdmi I/F pin assignments 19-pin
JHDD2
JHDD0
Table C-6 1st HDD I/F pin assignments 22-pin
Table C-7 2nd HDD I/F pin assignments 22-pin
Jesata
Jodd
Table C-8 Sata ODD I/F pin assignments 14-pin
Table C-9 1st eSATA/USB I/F pin assignments 11-pin
11 JFP
10 JBT
Jfel
Jcam
Jwlan
Table C-15 Wi-Fi/WiMaxConnector pin assignments 52-pin
Jnand
Table C-15 Robson Connector pin assignments 52-pin
Jexp
Jlan
Jled
Jgps
Table C-19 GPS Connector pin assignments 52-pin
JDDRL, Jpddrh
Table C-20 Sodimm I/F pin assignments 200-PIN 1/4
Table C-30 Sodimm I/F pin assignments 200-PIN 2/4
Table C-30 Sodimm I/F pin assignments 200-PIN 3/4
Table C-30 Sodimm I/F pin assignments 200-PIN 4/4
Table C-23 Headphone Connector pin assignments 10-pin
Table C-22 TV-OUTConnector pin assignments 6-pin
Jmic
22 JTV
Table C-25 USB Connector pin assignments 4P-pin
Table C-24 Keyboard Connector pin assignments 34-pin
24 JKB
Jusb
Jpower
Jusbb
27 JCS
Table C-30 VGA/B Connector pin assignments 200-PIN 1/4
Table C-29 Card Reader connector pin assignments 40P-pin
Jread
Jvga
Pciemtxcgrxp Pciegtxcmrx
Table C-30 VGA/B Connector pin assignments 200-PIN 2/4
Table C-30 VGA/B Connector pin assignments 200-PIN 4/4
Table C-30 VGA/B Connector pin assignments 200-PIN 3/4
Table C-32 1394 connector pin assignments 8P-pin
Table C-31 Exmic connector pin assignments 5P-pin
Jexmic
32 J1394
34 J3GSIM
33 JP34
Jspkl
Jspkr
Table C-38 T/P connector pin assignments 6P-pin
Table C-37 Exrom connector pin assignments 8P-pin
37 JP35
Jtouch
Table D-1 Scan codes set 1 and set 2 1/4
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes set 1 and set 2 2/4
ALT R
Table D-1 Scan codes set 1 and set 2 3/4
Table D-1 Scan codes set 1 and set 2 4/4
Table D-2 Scan codes with left Shift key
Table D-4 Scan codes with Fn key
Table D-3 Scan codes in Numlock mode
Table D-6 No.124 key scan code
Table D-5 Scan codes in overlay mode
Table D-7 No.126 key scan code
Appendix E Key Layout
Thai TI Keyboard
United Kingdom UK Keyboard
Hebrew HB Keyboard
Swiss SW Keyboard
Czech CZ Keyboard
Portuguese PO Keyboard
Italian IT Keyboard
German GR Keyboard
Canada French CF Keyboard
Spanish SP Keyboard
Turkish F TF-F Keyboard
Belgian be Keyboard
Norwegian NW Keyboard
Canadian Multinational AC Keyboard
Japanese JP Keyboard
Bulgaria BU Keyboard
Table F-1 Series Screw Torque List
Appendix F Series Screw Torque List Ktkaa
ODD BRK to ODD Module
Table G-1 Mtbf
Appendix G Reliability
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