Strata CTX DKT3000/2000-Series Digital Telephone October 2002 39
Advanced Operation Direct Inward System Access (DISA)
Direct Inward System Access (DISA)Outside callers with touch tone telephones can call in to lines programmed for Direct Inward System
Access (DISA) and dial an extension or outgoing line without going through an attendant or operator.
See your CTX System Administrator for details.
1. From outside the system, dial the public telephone number assigned to DISA. The call will be
answered and you will hear CTX dial tone.
If you do not dial within 10 seconds, the line disconnects.
2. When you hear dial tone, dial an extension or an outside line.
3. If you dial an outside destination, you may need to enter a security code provided to you by the CTX
System Administrator. When you hear the tone, enter the security code. If accepted, the call will
proceed.
4. If you receive busy tone and you want to dial another number while the station is still ringing, press *
and repeat Step 2.
Direct Station Selection Buttons (Hotline)This optional feature enables you to use a DSS button to connect directly to another station’s line
extension. The DSS LED shows the status (idle/busy) of the station and/or the station’s primary
extension. For example, a station’s DSS button LED shows busy (light steady red) when the station is:
♦busy on a call on any button
♦idle but all appearances of the station’s extension are in use by other stations.
When the station is in DND, the LED flashes red.
➤To connect directly to another station’s extension
1. When connected to a line or another station, press DSS.
The original party is put on-hold. You can call a station even if the DSS LED shows busy (steady red).
2. Announce the call...or transfer the call by hanging up or pressing Release.
Note You can transfer the call to an idle or busy station.