38 Strata CTX DKT3000/2000-Series Digital Telephone October 2002
Call Waiting Advanced Operation
Notes
♦The Primary extension number is the directory number by which the telephone set is defined.
Other, non-primary extension numbers may also appear on the telephone. By convention, the
Primary extension number is assigned to the first button on a multi-button telephone.
♦If more than one call is on hold, the call on the telephone’s lowest button number is picked up.
♦Ringing calls are picked up over held calls as a priority.
Call Waiting
You can answer a call that is transferred to your station, even when your station is busy. When another
call is camped onto your station, you hear two Camp-on tone beeps and the extension or Line LED
flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have an extension button available
to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or
transfer the existing call to answer the waiting call.
➤To answer a waiting call by placing the current call on hold
➤Press Hold. The existing call is placed on hold. The camped-on line rings your station (the Line
LED flashes green - incoming call)....or if your telephone has the Auto Hold feature, just press the
flashing extension button.
You are connected to the transferred call. The extension or Line LED flashes green (in-use).
Note See your CTX System Administrator to find out if you have Auto Hold.
➤To answer a waiting call by disconnecting or transferring the current call
➤Hang up or transfer the existing call; the camped-on call rings your station. The camped-on line
rings your telephone and the Line LED flashes green (incoming call).
...or press the flashing extension or Line. The existing call is placed on hold. The camped-on line
rings your station (the Line LED flashes green - incoming call). This disconnects the current call and
connects you to the transferred call. The extension or Line LED flashes green (in-use).