46 Strata CTX DKT3000/2000-Series Digital Telephone October 2002
Override Calls Advanced Operation
Override Calls
The available override features are:

Busy Override

Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is
waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted
rings only or continued muted rings until the call is answered. This option applies to the station
receiving the muted ring. The muted ring can be sent to the telephone speaker or to the telephone
handset/headset and speaker.
➤To use Busy Override
➤After reaching a busy station, press 2. A muted tone is heard at the busy station, indicating that a
call is waiting. The station number displays.

Do Not Disturb Override

Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode
to indicate that a call is coming in. Your telephone may be programmed to block DND Override from
other telephones. Your station’s LCD shows the station you have called is in the DND mode.
OCA is possible to DND stations from stations that are programmed for DND Override.
➤To use DND Override
➤After reaching a station in DND mode, press 2. A tone signal is heard at the DND station,
indicating a call is coming in. On your station, the LCD shows the station number you have
overridden.
Your LCD displays DND OVR DENY, if the station you called denies DND Override.