HP B9100 manual Error messages, Print quality is poor Solution

Chapter 5

Print quality is poor

Solution

●Use photo paper designed for the printer. For best results, use HP Advanced Photo Paper.

●You might be printing on the wrong side of the paper. Make sure the paper is loaded in the main tray with the side to be printed facing down or in the specialty media tray with the side to be printed facing up.

●You might have selected a low-resolution setting on the digital camera. Reduce the print size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution.

●There might be a problem with a printhead. Try the following:

–Run an automatic cleaning procedure from the printer control panel. For more information, see Clean the printheads automatically.

–Calibrate the printer from the control panel. For more information, see Align and calibrate the printer.

–Clean the nozzles on the printheads. For more information, see Clean the printhead nozzles manually.

●If you are printing from a large file (for example, printing a large image at high dpi), and your system has insufficient RAM and/or a processor of insufficient speed, your print quality may be poor. Try the following workarounds, or increase your system processor speed and physical memory size (RAM). Please visit www.hp.com/support (search keyword: PHOTOSMART PRO B9180) for more information on this issue. To optimize print quality for slow computers:

–Close all applications except the application you are printing from. Make sure there are no processes running in the background.

–Change your color management strategy to “Managed by Application,” or disable color management. See Color management for more information.

–If you are printing a landscape image, rotate it into portrait orientation and select portrait orientation in the driver before printing.

A scratch or dent appears along the edge of printed rigid media

Solution When you load rigid media that is 28 cm (11 inches) wide on the specialty media tray, place the media 15 mm (0.5 inches) to the left of the raised edge of the tray, instead of aligning it flush with the raised edge. Make sure that the back edge of the media (the edge nearest to you) is aligned with the dashed white line on the tray.

Error messages

Error messages that are displayed on the printer screen can be divided into the following types:

●Paper errors

●Printer setup errors

●Ink cartridge and printhead errors

●Network errors

50 HP Photosmart Pro B9100 series printer