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Troubleshooting
Specification
Install
Error codes
Set the default print settings
Warranty
Maintenance
Printer hardware problems
Printer setup errors
Network settings
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HP Warranty
HP Photosmart Pro B9100 series User Guide
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Contents
HP Photosmart Pro B9100 series
Page
Copyrights and trademarks
Hewlett-Packard Company notices
Trademarks
Regulatory model identification number SNPRB-0504
Contents
HP Photosmart Pro B9100 series printer
Welcome
Find more information
Printer parts
Front of printer
Back of printer
Paper trays
Main tray
Printer menu
Control panel
To navigate the printer menu
Printer menu structure
Network settings
Chapter
Basic printing
Media trays
Papers
Digital Fine Art Papers
Load the main tray
Media Main tray Specialty media tray
Rigid Media
Any media thicker than
Load the specialty media tray
To load the specialty media tray
To load canvas in the specialty media tray
Chapter
HP Photosmart Pro B9100 series User Guide
Choose the right paper or other media
Specialty media
To print Use this paper or media
Supported sizes
Metric
Imperial
Japan
Tips
Print from a software program
Change print settings
To print from a software program Windows
To print from a software program Mac
Change the print speed or quality
Set the paper type
Set the default print settings
Print in grayscale
Make the HP Photosmart Pro B9100 series the default printer
Optimize print quality for slow computers
Windows
What is color management?
Color management
Use the HP Photosmart Pro print plug-in for Adobe Photoshop
Choose a color management strategy
Change the HP Photosmart Pro print plug-in defaults
Install the HP Photosmart Pro print plug-in
Use application-based color management
Start the HP Photosmart Pro print plug-in
To print using application-based color management
Windows users
Printer driver color space settings Setting When to use it
Use printer-based color management
Mac users
Adobe RGB or Adobe RGB
Setting When to use it
To print using printer-based color management
Application Managed Colors
Colorsmart/sRGB default AdobeRGB
Colorsmart/sRGB AdobeRGB
Chapter
Care and maintenance
Leave the printer on
Replace the ink cartridges
Check the ink levels
Replace the ink cartridges
To check the ink levels from the printer
To check the ink levels from the computer Windows
To replace the ink cartridges
Replace faulty printheads
To replace printheads
Chapter
Clean the printer
Clean the printer
To clean the outside of the printer
Clean the printheads automatically
Clean the printhead nozzles manually
Do not clean inside the printer
To clean the printheads automatically
To clean the printhead nozzles
To reset the closed loop calibration
Align and calibrate the printer
Print a test
To align the printheads
Download printer software updates
Print a sample
To print a sample
To download the printer software Windows
Uninstall the printer software
Uninstall the printer software Windows
Troubleshooting
Printer software installation problems
Computer could not read the HP Photosmart CD
Printer hardware problems
Computer stops responding during software installation
On light is flashing blue but the printer is not printing
Printing problems
Printer is plugged in but will not turn on Solution
Printing is very slow
Printout is rippled or curled Solution
Printed pages are dropping off of the output tray
Document printed at an angle or is off-center
Colors are not printing satisfactorily Solution
Blank page came out of the printer Solution
Printer ejects the paper when preparing to print
Error messages
Print quality is poor Solution
Paper errors
Error message Remove media
Error message Paper jam. Clear jam then press OK Solution
Error message Out of paper. Load paper then press OK
Printer setup errors
Error message Automatic paper sensor failed
Error message Paper size mismatch
Ink cartridge and printhead errors
Error message Top door is open
Network errors
Error message Replace the following faulty ink cartridges
Error message Install the following printheads
Error message Replace the following incompatible printheads
HP Photosmart Pro B9100 series User Guide
Chapter
If you have a problem, follow these steps
HP support
Support process
HP support by phone
Additional warranty options
After the phone support period
Networking
Networking basics Windows and Mac
Recommended network configurations
Ethernet network without Internet access
Internet connection
Ethernet network with Internet access by dial-up modem
To connect the printer to the network
To install the printer software
If the Printer Found screen is displayed, do this
If the Check Cable Connection screen is displayed, do this
Double-click the HP Photosmart Installer icon
To change a USB-connected printer to a network connection
To print a network settings
To open the embedded web server home
To open help for the embedded web server
Specifications
Printer specifications
Category Specifications
Power consumption
Media types
Network support
Category Specifications Power cord model number
Printheads
USB support
HP Warranty
Appendix C
Index
HP Photosmart Pro B9100 series printer
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