HP Photosmart Pro B9100 series printer | HP manual

	Printer hardware problems	46
	Printing problems	47
	Error messages	50
	Paper errors	51
	Printer setup errors	52
	Ink cartridge and printhead errors	53
	Network errors	54
6	HP support	57
	Support process	57
	HP support by phone	57
	Phone support period	57
	Placing a call	57
	After the phone support period	58
	Additional warranty options	58
A	Networking	59
	Networking basics (Windows and Mac)	59
	Internet connection	60
	Recommended network configurations	60
	Ethernet network without Internet access	60
	Ethernet network with Internet access by dial-up modem	60
	Ethernet network with broadband Internet access provided by a router 61
	Connect the printer to the network	61
	Install the printer software on a Windows computer	62
	Install the printer software on a Mac	63
	Use the embedded web server	64
	Print a network settings page	64
B	Specifications	65
	System requirements	65
	Printer specifications	66
C	HP Warranty	69
Index		71

2	HP Photosmart Pro B9100 series printer

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HP manual HP Photosmart Pro B9100 series printer

Contents

HP Photosmart Pro B9100 series Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification number SNPRB-0504 Contents HP Photosmart Pro B9100 series printer Find more information Welcome Front of printer Printer parts Back of printer Paper trays Main tray Control panel Printer menuTo navigate the printer menu Printer menu structure Network settings Chapter Media trays Basic printingPapers Digital Fine Art Papers Media Main tray Specialty media tray Load the main trayRigid Media Any media thicker than Load the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide To print Use this paper or media Choose the right paper or other mediaSpecialty media Metric Supported sizesImperial Japan Print from a software program Tips To print from a software program Mac Change print settingsTo print from a software program Windows Set the paper type Change the print speed or quality Print in grayscale Set the default print settings Windows Make the HP Photosmart Pro B9100 series the default printerOptimize print quality for slow computers Color management What is color management? Choose a color management strategy Use the HP Photosmart Pro print plug-in for Adobe Photoshop Install the HP Photosmart Pro print plug-in Change the HP Photosmart Pro print plug-in defaultsUse application-based color management Start the HP Photosmart Pro print plug-in Windows users To print using application-based color management Use printer-based color management Printer driver color space settings Setting When to use itMac users Adobe RGB or Adobe RGB Application Managed Colors Setting When to use itTo print using printer-based color management Colorsmart/sRGB AdobeRGB Colorsmart/sRGB default AdobeRGB Chapter Replace the ink cartridges Care and maintenanceLeave the printer on Replace the ink cartridges Check the ink levelsTo check the ink levels from the printer To check the ink levels from the computer Windows To replace the ink cartridges Replace faulty printheads To replace printheads Chapter To clean the outside of the printer Clean the printerClean the printer Clean the printhead nozzles manually Clean the printheads automaticallyDo not clean inside the printer To clean the printheads automatically To clean the printhead nozzles Align and calibrate the printer To reset the closed loop calibrationPrint a test To align the printheads Print a sample Download printer software updatesTo print a sample To download the printer software Windows Uninstall the printer software Windows Uninstall the printer software Computer could not read the HP Photosmart CD TroubleshootingPrinter software installation problems On light is flashing blue but the printer is not printing Printer hardware problemsComputer stops responding during software installation Printing is very slow Printing problemsPrinter is plugged in but will not turn on Solution Document printed at an angle or is off-center Printout is rippled or curled SolutionPrinted pages are dropping off of the output tray Printer ejects the paper when preparing to print Colors are not printing satisfactorily SolutionBlank page came out of the printer Solution Print quality is poor Solution Error messages Error message Remove media Paper errorsError message Paper jam. Clear jam then press OK Solution Error message Out of paper. Load paper then press OK Error message Paper size mismatch Printer setup errorsError message Automatic paper sensor failed Error message Top door is open Ink cartridge and printhead errors Error message Replace the following faulty ink cartridges Network errorsError message Install the following printheads Error message Replace the following incompatible printheads HP Photosmart Pro B9100 series User Guide Chapter HP support If you have a problem, follow these stepsSupport process HP support by phone After the phone support period Additional warranty options Networking basics Windows and Mac Networking Internet connection Recommended network configurationsEthernet network without Internet access To connect the printer to the network Ethernet network with Internet access by dial-up modem If the Check Cable Connection screen is displayed, do this To install the printer softwareIf the Printer Found screen is displayed, do this To change a USB-connected printer to a network connection Double-click the HP Photosmart Installer icon To open help for the embedded web server To print a network settingsTo open the embedded web server home Specifications Printer specifications Power consumption Category SpecificationsMedia types Network support USB support Category Specifications Power cord model numberPrintheads HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer