1. MANAGER INTERVENTION EO1-11138
1-1
1.1 Items Programmed to Require Manager Intervention
1. MANAGER INTERVENTION

1.1 Items Programmed to Require Manager Intervention

During daily sale entry operations, a cashier may call for Manager Interventions.
1) During operations, a cashier comes across an item that requires Manager Intervention. The cashier, already
informed of it, may immediately call for Manager Intervention. Or the cashier, without knowing of it, attempts
the operation, and an error results with the Error Message “MANAGER REQUIRED” displayed, clears the
error by the [C] key, and then calls for Manager Intervention.
2) The manager goes to the cashier counter with the MGR or MA key.
3) The cashier explains what kind of operation is attempted, and removes the REG key from the Mode Lock at
the “REG” position.
4) The manager inserts the MGR or MA key and turns it to the “MGR” position.
5) The cashier operates the required item.
6) The manager returns the MGR or MA key to the “REG” position and removes it .
7) The cashier sets the REG key to the “REG” position again and continues registering operations.
The following is the table of the keys and operations that are programmable with Manager Intervention. Fill in the
table by marking in the “Not Required” or “Required” column of each item.
KEYS/OPERATIONS AND MANAGER INTERVENTION STATUS TABLE
KEY Manager Intervention Reference
Not required Required
[DISC] As for the key status change, ask your TOSHIBA
[RECALL] TEC representative.
[TIP PAID]
[CHARGE TIP]
[%] ([% 1] to [% 8])
[VOID]
[PO]
[MENU 1] to [MENU 5]
[PRICE 1] to [PRICE 5]
[EX]
[ALL VOID]
[NS]
[RTR]