1. MANAGER INTERVENTION EO1-11138
1-2
Credit Balance As for the status change, ask your TOSHIBA TEC
(NOTE 1 below)
representative.
Negative-balance Sale
Finalization by Media
Keys (except [AT/TL])
(NOTE 2)
Negative PLU Entries
Media Transfer
Guest Check Transfer
Guest Check Merge
Guest Check Split
PLU Price Read
PLU Stock Read
KEYS/OPERATIONS AND MANAGER INTERVENTION STATUS TABLE
(continued)
1.2 Other Operations Requiring Manager Interventions
OPERATION Manager Intervention Reference
Not required Required
NOTES: 1. The “Credit Balance” means that amount entries through [DISC], [VOID] will result in over-
subtraction of the subtotal amount at the time of the entry through any of those keys. If the status
“Not required” is selected, over-subtraction using these keys will be allowed in the “REG” mode.
However, over-subtraction using the [DISC] or [VOID] key is prohibited regardless of the credit
balance option if a sales transaction has been entered with an order table No. entry.
2. The “Negative-balance Sale” may be caused by:
1. Credit Balance of which status “Allowed” is selected.
2. Amounts entered through the [VOID] key (without an order table No. entry).
3. Amounts entered through negative PLUs.
4. Other negative amounts.
1.2 Other Operations Requiring Manager Interventions
Amount Limit Release
Amount Limits may be programmed on PLUs, Tender Media, [DISC]. These limits are programmed to check an
excessively high or low amount entry by cashier’s mistake at the earliest stage.
1) During sale entries by a cashier, an error occurs when a PLU item has been entered, or a key (one of the
media keys, the [DISC] key) has been depressed.
2) The cashier clears the error by the [C] key. The cashier confirms the amount and operates the item again.
3) If the same error occurs again, the cashier attempts to enter the amount using the [LC OPEN] or [OPEN] key.
4) If the operation results in an error again, the Amount Limit cannot be released by the [LC OPEN] or [OPEN] key.
5) The cashier calls for Manager Intervention.
The procedure thereafter is the same as Steps 2) to 7) for the Items Programmed to Require Manager
Intervention on the preceding page.