Troubleshooting
ProblemProcedure
After making a call you can’t hear a ring
Make sure the tone or pulse selection in your communications application is set correctly.
You can also use the ATD command.
| Communication is cut | The computer will automatically cut off |
| off unexpectedly | communication when connection with the carrier |
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| is not successful for a set time interval. Try |
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| lengthening this time interval. |
| A CONNECT display is | Check the error control setting in your |
| quickly replaced by NO | communications application. |
| CARRIER | You can also use the AT\N command. |
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| Character display | In data transmission, make sure the parity bit and |
| becomes garbled | stop bit settings correspond with those of the |
| during a communication | remote computer. |
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| Check the flow control and communication |
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| protocol. |
| You cannot receive an | Check the rings before auto answer setting in |
| incoming call | your communications application. |
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| You can also use the ATS0 command. |
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| If problems persist, contact your dealer. |
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LAN |
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| Problem | Procedure |
| Cannot access LAN | Check for a firm cable connection between the |
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| LAN jack and the LAN hub. |
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| If problems persist, consult your LAN |
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| administrator. |
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics.
Problem | Procedure |
Cannot access | Make sure the computer's wireless |
Wireless LAN | communication switch is set to on. |
| If problems persist, contact your LAN |
| administrator. |
The Wireless LAN feature is not available on all models.
User’s Manual |
