Troubleshooting
TOSHIBA support
If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following:
■Review troubleshooting sections in the documentation for software and peripheral devices.
■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company’s technical support for assistance.
■Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below.
Outside of Europe | In Europe |
Australia | Germany & Austria |
TOSHIBA Australia Pty. Ltd. | TOSHIBA Europe (I.E.) GmbH |
Information Systems Division | Geschäftsbereich, |
North Ryde N.S.W. 2113 Sydney | Hammfelddamm8, |
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Canada | France |
TOSHIBA of Canada Ltd. | TOSHIBA Systèms France S.A. |
191 McNabb Street, | 7, Rue Ampère B.P. 131, |
Markham, Ontario | 92804 Puteaux Cedex |
L3R 8H2 |
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China | Netherlands |
TOSHIBA Personal Computer & | TOSHIBA Information Systems, |
Network (Shanghai) Co. Ltd. | Benelux B.V. |
43F, Hongkong new world tower, | Rivium Boulevard |
No. 300 Huai Hai Zhong Road, | 41 2909 LK Capelle a/d IJssel |
Shanghai, |
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P.R. China 200021 |
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User’s Manual |
