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If Something Goes Wrong

Windows 98 Second Edition is not working

My browser can’t find the URL address I typed in.

Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter, missed period (“dot”) or other mistake makes it impossible for your browser to locate the site.

My browser can’t find a site I bookmarked.

The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.

Windows 98 Second Edition can help you

If Windows 98 Second Edition has started properly, but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem.

To access Windows 98 Second Edition Help:

1Click the Start button and click Help.

2Click the Contents tab, then double-click Troubleshooting.

3Double-click a problem you would like help with, and follow the steps on the screen.

Working with troubleshooters

Windows 98 Second Edition includes a wide range of helpful troubleshooters that can assist you with many common computer problems. For instance, if you are having difficulty setting up a new printer, the Print troubleshooter can walk you through the setup process step by step. Troubleshooters are available through Windows Help, and they are constantly updated and supplemented on the Microsoft Support Online Web site.