If Something Goes Wrong

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Resolving a hardware conflict

DVDExpress cannot display the selected resolution due to system limitations.

The screen size exceeds the allowable display limit. There are not enough system resources to play the DVD at the selected setting.

Alter the display settings to reduce the resolution or number of colors.

Update video drivers.

The audio settings are incorrect. Please check sound card or drivers.

The audio card was found, but there is a problem with the audio card or drivers. The wrong audio card and/or audio driver may be installed in the system.

Check installation of audio sound card.

Check installation of audio card drivers.

An unexpected error has occurred.

This error is unclassified. Report the problem and any error code to your supplier's Technical Support.

This is usually a rare, title-specific problem.

There is a problem with the copy protection system within the DVD-ROM drive. Playback cannot continue.

The DVD-ROM drive failed to authenticate (authorize playback of) the DVD disc. There may be a problem with the DVD-ROM drive.

Try to play another disc. Contact your supplier’s Technical Support.

DVDExpress does not support this version of the DVD specification.

Check that this is a DVD-Video 1.0 disc.