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If Something Goes Wrong

Resolving a hardware conflict

 

 

 

You have connected an external keyboard and Windows 98 Second Edition displays one or more keyboard error messages.

If you have a second keyboard, try it. If it works, the first keyboard may be defective or incompatible with your computer.

Nothing happens when you press the keys on the external keyboard.

You may have plugged an external PS/2 keyboard in while the computer was turned on. Using the AccuPoint II pointing device, click Start, then click Shut Down. When the Shut Down Windows 98 Second Edition dialog box appears, select Restart and click OK. The computer will restart and recognize the keyboard.

The keyboard locks and the computer will not restart.

Make sure the power is on and press the reset button.

AccuPoint II problems

Some of the keyboard problems already listed may affect the AccuPoint II. In addition:

Your finger slides off the AccuPoint II easily.

If the AccuPoint II cap is oily, remove the cap and clean it with a cotton swab dipped in rubbing alcohol.

To remove the cap:

1Firmly grasp the cap and pull it straight up.