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If Something Goes Wrong

Resolving a hardware conflict

 

 

 

This DVD disc cannot be played in this region.

The selected region cannot be used due to one of the following:

❖The Region Code of DVDExpress and the DVD disc do not match. Check the Region Code of DVDExpress within the About tab and use a disc from the appropriate region.

❖The Windows operating system is assigned to a region that does not match the Region Code of DVDExpress.

Use DVD content from the appropriate region. If applicable on your system, refer to the Help file for how to change the Region Code.

Permission to play is denied. Please check the parental control setting.

The Parental Control setting of DVDExpress is lower than the Parental Control level of the content being played. Playback of the DVD disc is not authorized.

Change the Parental Control level in the DVD Options dialog. Note that DVDExpress requires a password for this change.

Playback has stopped due to a Macrovision® copy protection error.

Macrovision prevents unauthorized copying of content. The graphics card driver has notified DVDExpress of a Macrovision error. This error may indicate a problem with Macrovision and/or the graphics driver.

Reinstall the original graphics driver that came with your system.

Contact your graphics vendor for a driver that supports

Macrovision copy protection.

DVDExpress encountered an error.

Report the problem and any error code to your supplier's Technical Support.