If Something Goes Wrong

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Resolving a hardware conflict

Microsoft DirectX® 5.2b or higher and DVDExpress. Contact the manufacturer of the component.

4Make sure that your display driver resolution, color depth and refresh rate are optimal for DVD playback. (Some systems do not support video overlays if these parameters are not optimal.) Try lowering these settings to improve performance.

Content issues

Movies exhibit poor performance of “Director's Commentary” or other similar optional content versions.

Some movies may exhibit poor performance of these features. In particular, the video portion of the movie may become jerky or show pauses. The normal version of the movie will not show this problem.

DVDExpress will not function properly with “debug” software installed.

The DVDExpress application will not function properly if it detects that debug software is present on the system. Remove the debug software to restore functionality of DVDExpress.

Minimum system requirements

DVDExpress performs best when the following recommended components are present in your system:

Sound card (with 48 KHz sampling rate support)

Windows 95 or higher

DirectX Foundation 6.0 or higher (Source: Microsoft)

DirectShow® 6.0 (Source: Microsoft)

2x DVD-ROM Drive with DMA enabled (only available with Microsoft OSR 2.1 or above with PIXX 4.0 and USB support added)