9-16 User’s Manual
Troubleshooting
Virtual Windows XP Mode is supported only on systems running Windows
7 Professional and Windows 7 Ultimate.
To take advantage of virtual Windows XP Mode, you may need to enable
the Virtualization Technology setting in your computer's BIOS (Basic Input/
Output System). To check this setting and enable it if necessary, do the
following:
1. Start or restart your computer while pressing the F2 key. The BIOS
settings screen displays.
2. Select the Advanced menu.
3. Set "Intel® Virtualization Technology" to Enable.
4. Restart the computer.
Some models are equipped with a "Virtualization Technology".
For more information on running Windows XP Mode on your Windows 7
system, please visit Microsoft's Web site at www.microsoft.com/windows/
virtual-pc.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first.
Before contacting TOSHIBA, try the following:
■Review troubleshooting sections in the documentation for software and
peripheral devices.
■If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company's technical support for assistance.
■Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed on the below.