Example:TT

Solution:TRecalibrateT

FromTthe Quick Scan Center, click CalibrateTTTTTT andTTfollow the on-screen instructions.TT T

Problem:TNo Auto-rotationT

DescriptionTClearTTimages are not automatically rotated.T

Solution:TRecalibrateT

FromTthe Quick Scan Center, click CalibrateTTandTTfollow the on-screen instructions. T

Problem:TLittle Data Population in the Receipt GridT

DescriptionTOnlyTTone field on average is being recognized even on clean, typical receipts.T

Solution:TRecalibrateT

FromTthe Quick Scan Center, click CalibrateTTTTandTTfollow the on-screen instructions. TT T

Problem:TNo Data Population in the Receipt GridT

DescriptionTT

NoTfields (e.g. date or amount) are recognized on any receipts.T

SolutionsTT

1.IfTthe software does not appear to be populating receipt or business card data after a scan, the scanner may not be providing a usable image to the OCR engine. You may need to recalibrate your scanner. From the Quick Scan

Center, click CalibrateTTandTTfollow the on-screen instructions. T

2.ForTWindows XP users only: if the image is clear and the scanningTT process appears to take a long time, this problem may be caused by a conflict between the OCR engine and a Windows component called Data Execution Prevention. If you're using global Data Encryption Prevention, you must add NeatWorks.exe

to the list of exemptions. You may do this by going to ControlTTPanel ->

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Univex NeatDesk, NeatScan, NeatReceipts manual 146, ExampleTT SolutionTRecalibrateT, DescriptionTT, SolutionsTT