Transferring Outside Calls | Vertical Communications FX, DXP Plus

GCA70-314				Transferring Outside Calls


		5		Transferring Outside Calls

5.1Transferring Outside Screened Calls

∙To announce a call before transferring it (screened),

1.Answer outside call.

2.Press TRANSFER/CONFERENCE (this places the call on hold).

3.Dial station number, or press DSS button for that station.

4.Upon answer, announce the call.

5.Hang up the handset (this transfers the call), or if in speaker- phone mode, press SPEAKER to disconnect.

5.2Transferring Outside Unscreened Calls

∙To transfer a call without first announcing it (unscreened),

1.Answer outside call.

2.Press TRANSFER/CONFERENCE (this places the call on hold).

3.Dial station number, or press DSS button for that station.

4.Hang up handset, or if using speakerphone, press SPEAKER to disconnect. If no one answers the call within a prepro- grammed time, it will re-ring your telephone.

Non-LCD Station User's Guide 5–1

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Vertical Communications FX, DXP Plus manual Transferring Outside Calls, Transferring Outside Screened Calls

Contents

Non-LCD Multi-line Telephone Station User’s Guide O 9 0 0 Contents Using The Messaging Feature Introducing This Guide Introducing The Impression Model 2122S SpeakerphoneImpression Model 2122S Speakerphone Introducing The Impression Model 2122X Monitor Telephone Introducing The DigiTech Model 7714S SpeakerphoneDigiTech Model 7714S Speakerphone Introducing The DigiTech Model 7714X Monitor Telephone Using the Speakerphone Speakerphone User Guidelines GCA70-314 Introducing the Telephone Understanding What the Lights Mean Lights On The DigiTech Models Lights On The Impression Models This page remains blank intentionally ∙ To answer a call that is ringing at your telephone ∙ To answer a call using the speakerphoneAnswering Calls Answering Calls ∙ To remove block Press Intercom Answering a Subdued-Off Hook Voice Announcement SohvaPress Intercom ∙ To block a Sohva Press Intercom ∙ To respond non-verbally This page remains blank intentionally ∙ To queue for a line group if all lines are busy ∙ To access outside line using the line group featureMaking Calls ∙ To make a call ∙ To answer queuing ring-back ∙ To cancel queuing before it rings back at your telephone Using Last Number Redial Using Speed Dial Making a Subdued Off-Hook Voice Announcement Sohva ∙ To activate call waiting when you hear a busy signal ∙ To cancel call waitingCamping On At a Station ∙ To answer the callback ring ∙ To camp on at any busy station ∙ To cancel the camp-on condition at any time This page remains blank intentionally Holding Calls Holding Calls ∙ To retrieve a parked call ∙ To retrieve a held call at another station∙ To answer a call at the extension receiving held call ∙ To park a call ∙ To announce a call before transferring it screened Transferring Outside CallsTransferring Outside Screened Calls Transferring Outside Unscreened Calls Transferring Calls To Intercom Or Tie Line Making a Hot Transfer Conferencing Stations Together Conferencing Conferencing GCA70-314 Using The Other Features Blocking Voice-Announce CallsDiverting Incoming Calls To Another Station ∙ To cancel call forwarding Forwarding Calls∙ To forward your calls Making a Paging Announcement ∙ To send a paging announcement∙ To reply to a meet-mepage ∙ To mute your telephone ∙ To cancel group listeningMuting Your Telephone ∙ To activate group listening while on a call Setting a Do Not Disturb Condition At Your Station ∙ To enable DND∙ To disable the DND condition ∙ To turn the music on Press Intercom Setting Your Personal Ringing TonesUsing Background Music ∙ To select one of the ringing tones Press Intercom Setting The Volume Control Using The Other Features GCA70-314 Using The Message Waiting Light Using The Messaging Feature ∙ To turn on LCD messaging Press Intercom Using LCD Messaging Storing Extension Numbers And Feature Codes ∙ To store special-purpose feature buttons Press Intercom∙ To store extension numbers at DSS buttons Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing Speed Dial Numbers Programming Your Telephone GCA70-314 BLF Lights Line Buttons DSS Buttons With a DSS/BLF Console BLF Lights Publication Index Index GCA70-314 Quick Reference Guide Appendix a Quick Reference Guide GCA70-314 GCA70-314 Quick Reference Guide This page remains blank intentionally Personal Notes Personal Notes Page Charlottesville, Virginia