Account Codes | Vertical Communications GCA70-313 specification

GCA70-313

Advanced Call Handling

Account Codes

If the installer has arranged your system for account code entry, your display may prompt you to enter an account code after answering a call.

NOTE: For programming of an ACCOUNT CODE button at your station, refer to Feature Buttons section on page 58.

To enter account code on an incoming call,

1.IF available, PRESS programmed ACCOUNT CODE button (the call in progress is not interrupted).

2.IF not available, PRESS INTERCOM AND DIAL (call is automatically placed on hold).

3.DIAL account code. Your telephone automatically returns to the call after you’ve dialed the complete account code.

If the installer has arranged your system for account code entry, your display may prompt you to enter an account code before dialing. Depending upon how the installer has programmed your system, these account codes may be “forced”(mandatory) for dialing outside numbers.

To enter account code on an outgoing call,

1.DIAL OR other line button.

2.PRESS INTERCOM (call is automatically placed on hold).

3.DIAL AND account code. OR PRESS programmed ACCOUNT CODE button.

4.LISTEN for dial tone AND DIAL number you are calling.

Non-LCD Station User’s Guide

39

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Vertical Communications GCA70-313 manual Account Codes, To enter account code on an incoming call

Contents

Page DXP, DXP Plus, FXS and FXT Digital Communication Systems This User’s Guide is for the following system Introduction About This Book System-to-System Network Contents Nonverbal Messaging Feature Access Codes Contents GCA70-313 Non-LCD Station User’s Guide Welcome Setting Up Your Station Positioning Your Station To adjust the pedestal Models 8212S and 8212N only To set the ringer loudness level Setting a Personal Ringing ToneSetting Volume Levels To select one of the ring tones, proceed as follows To set the speaker and handset loudness levels When you hear outside ringing two long burstsWhen you hear intercom ringing two short bursts Answering and Making Calls To dial an intercom number manually To dial an outside number manually Speaker not available on 8112N and 8212N Understanding the Basic FunctionsMessage-Waiting Light Microphone Opening not available on 8112N and 8212N Impact 8112N-** Telephone Your Station’s Buttons Transfer/Conference Button TRNS/CONF Tap Button TAP Above the Mute button Next to a fixed feature or programmable feature buttonYour Station’s Display Lights Next to a line button Above the Speaker button Next to Intercom buttonAbove the Hold button Next to the Message button SCS Series Models only Models Exceptions Supported Telephone Models Answering Outside Calls Answering Intercom Calls When you hear an intercom tone followed by a caller’s voice If your telephone rings Night-Transferred Calls -Line Access From Any StationWhen you hear loud ringing anywhere in the system Handling Hold Recalls Holding CallsExclusive Hold To retrieve a held call at another station Directed HoldIf a held line is recalling, choose one of the following To place a call on directed station hold Pickup For Monitored Stations Call PickupGroup Call Pickup Directed Call Pickup To monitor another telephone To respond to a Sohva verbally not available on 8112N Receiving Subdued Off-Hook Voice Announcements SohvaHandling an Incoming Sohva To unblock all voice-announced calls Voice Announce BlockingTo block all voice-announced calls To override a do not disturb condition at another telephone To enable DND, choose one of the followingTo disable DND Do Not Disturb Condition Making Outside Calls To dial an outside number using your prime line To voice announce manually Making Intercom CallsTo manually cause the other telephone to ring tone calling To tone call automatically Automatic Dialing To redial the last-dialed number RedialingRedial Last-Dialed Number Redial Programming Storing Numbers To later redial the saved number To dial the saved numberTo store a number while you are on a call To reply to a Meet-Me PagingTo send a paging announcement To camp on at a station with a Do Not Disturb condition set When you hear five short tone burstsCamping On Busy Station Automatic Callback To camp on at any busy station Camping On Busy Station, Wait For An Answer Call Waiting Advanced Camping On OptionsCamping On Idle Station, Automatic Callback Camping On Options Sending Subdued Off-Hook Voice Announcements Sohva Make a Sohva announcement using the Sohva button as follows To queue for a line group To cancel line queuing or line group queuingWaiting For a Line Queuing Conferencing Managing a Conference Call Diverting All Incoming Calls To Another Station To cancel call forwardingCall Forwarding Forwarding a Call To divert calls to the designated station To identify the station to receive diverted calls To deactivate CFOS, choose one of the following To join an active Cfos call from the CFOS-enabled stationCall Forward Outside System Cfos To activate Cfos with your LCD station To enter account code on an outgoing call Account CodesTo enter account code on an incoming call Handling Park Recalls Call ParkingParking a Call ANSWER/RETRIEVE call To re-park a park recall and restart the park timerTo place a park recall on hold at your station If the intercom party is busy or does not answer Call TransferringScreened Call Transfers To transfer an unscreened call to another system telephone Unscreened Call Transfers To make a hot transfer to another telephone in the system Other Call Transferring OptionsHot Transfer Quick Transfer Call Transferring Summary To do a quick unscreened transferPage To turn off the message and your intercom light LCD Message DeliveryTo turn on a message from your telephone LCD Message List Write the attendant supplied messages here To receive a message at an alerted station Message Waiting Light and Messaging Response Message Delivery Nonverbal Messaging GCA70-313 Non-LCD Station User’s Guide To store an intercom number as a DSS number DSS Numbers Keypad Speed Dial Numbers Press Speaker to end Personal Speed Dial Numbers Response Message Button Camp-On With Automatic Call Back -allows you to camp on to Feature Buttons To manually store an access code Programming GCA70-313 Non-LCD Station User’s Guide Line Groups If your system has line groups, access them as follows Automatic Redial 8124S, 8112S and 8212S only GCA70-313 Other Advanced Features To track a called party without first calling them Tracker Paging SystemTo track a called party after receiving a ring-no answer Answer call and Press TRNS/CONF To retrieve a call that you parked using the Tracker optionTo enable or disable a Tracker pager at your station If you receive a parked call message on your Tracker pager Setting Current Volume Level Volume Control To speak to the distant party Muting Your Station not available on 8112NTo mute your station Dial or Press programmed Default Volume Control To turn the music off Background Music Not available on 8112N or 8212NTo turn the music on Automatic Set Relocation DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Feature Access Codes Feature Access Codes GCA70-313 Intercom + to Intercom + + tone Feature Enable Code Feature Access Codes GCA70-313 Non-LCD Station User’s Guide Attendant Account CodeAll-Call Paging Assist Button Call Forward Class Of Service COS ProgrammingBlock Programming Button Query Dial By Name Direct Inward System Access DisaData Interface Unit DIU Departmental Station Operation Handsfree Answer Inhibit HookswitchTie Lines Exclusive Hold Meet-Me Answer Last Number RedialingLine Groups Line Queuing Privacy Pulse/Tone SwitchingPaging Prime Line Speed Dialing Service ObservingSystem Alarm Reporting Screened Call Transfer Voice call Tracker PagerUnscreened Call Transfer Unsupervised Conference Speakerphone User Guidelines Speakerphone Characteristics Speakerphone Characteristics GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 SLPS-TAP VVP Index GCA70-313 TRNS/CNF GCA70-313 Non-LCD Station User’s Guide CCB 15B