Advanced Call Handling

GCA70-313

Call Parking

Parking a Call

You can place a call on hold in the system so that someone can answer the call from any station that does not have a line appearance for the call. You accomplish this by placing the call in one of many park orbits, where the call remains until it is answered.

￿To park a call in orbit,

1.While on the call, PRESS INTERCOM OR PRESS TRNS/CONF if intercom call.

2.DIAL ￿.

3.DIAL code for park orbit ( ￿￿￿ to ￿￿￿for orbit 10–99).

4.Remember the code for later use or make it known to those who need to know it in order to retrieve the call.

￿To park a call using a programmed PARK button,

1.While on the call, PRESS the programmed PARK button (the system places the call in a preselected park orbit and lights the PARK light).

￿To retrieve a call that was placed on hold in the system (parked),

1.PRESS INTERCOM.

2.DIAL ￿.

3.DIAL code for orbit ( ￿￿￿ to ￿￿￿for orbit 10–99), OR PRESS programmed PARK button.

Handling Park Recalls

When a parked call times out of the system, it returns to your telephone in the form of a park recall (you will hear four short tone bursts at 12-second intervals).

￿To answer a park recall,

1. PRESS line button. The call will then connect to your station.

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Non-LCD Station User’s Guide

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Vertical Communications GCA70-313 manual Call Parking, Parking a Call, Handling Park Recalls