Westell Technologies 030-300166A iii manual Auto-Redirection Screens, No PPP Session Established

WireSpeed ADSL Modem

User Guide

Auto-Redirection Screens

With Westell’s WireSpeed Auto-Redirection feature, the modem detects and informs users of connection problem. If a problem is found, the modem displays a Web page on the browser that identifies the problem. The Help screen offers possible solutions.

In each situation, the Web page displayed informs the user as to the nature of the problem and possible solutions. In cases where the user is trying to access a specific URL (example: http://www.Westell.com) outside the local network but has not established a PPP connection, the user will be automatically directed to the Home Page that indicates the session is idle.

When the user makes the connection, they will be instantly redirected to the URL that was initially requested.

No PPP Session Established

Before you are able to connect to the Internet, you must set up an account. If an account has not been set up or was not set up correctly, the modem will be unable to connect to your service provider and display the No PPP Session Established page. This page also appears if the connection has been set up but you have not yet connected (clicked the Connect button).

Figure 40. No PPP Session Established

Solutions:

•To create an account, see “Setting Up Your WebShare Account” on page 11. Once the account has been created, click the Connect button to establish a PPP session.

•If an account already exists, click Edit to view and change settings for the connection.

•Click the Connect button for the account to establish a PPP session.

030-300166A 44 Troubleshooting