WINDSOR INDUSTRIES
North American New Machine Warranty
Effective on all products shipped AFTER January 24, 2007
Limited Warranty
Windsor Industries, Inc. warrants new ma- chines against defects in material and workmanship under normal use and service to the original purchaser. Any statutory im- plied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the dura- tion of this written warranty. Windsor will not be liable for any other damages, including but not limited to indirect or special conse- quential damages arising out of or in con- nection with the furnishing, performance, use or inability to use the machine. This remedy shall be the exclusive remedy of the
buyer. The warranty period is subject to the conditions stated below.
10 / 3 Warranty: 10 Years Polyethylene (PE) Housings, 3 Years Parts, and Serv- ice Labor
Subject to conditions outlined below, Wind- sor Industries warrants rotationally molded PE housings and parts on all of its ma- chines to be free from defects in material and workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the per- formance of
to three (3) years or up to 2,500 hours of op- eration, whichever comes first, to the origi- nal end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original warranty period. (See table below)
Service labor charges are covered for up to three (3) years or up to 2,500 hours of oper- ation, whichever comes first, from the date of purchase through authorized Windsor service provider. No travel coverage is ex- tended for
| Product |
| PE Housing & | Non- PE Parts | Service Labor | Travel | |
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| Rider / Stand up Scrubbers |
| 10 years | 3 years or 2000 hours | 3 years or 2000 hours | 6 Months | |
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| Rider Sweepers |
| 10 years | 3 years | 3 years | 6 Months | |
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| Walk Behind Scrubbers |
| 10 years | 3 years or 2500 hours | 3 years or 2500 hours | 6 Months | |
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| Walk Behind Sweepers |
| 10 years | 3 years | 3 years | 6 Months | |
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| Battery Burnishers |
| 10 years | 3 years | 3 years | 6 Months | |
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| Extractors / Compass |
| 10 years | 3 years | 3 years | - | |
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| Polishers / Elec. Burnishers / GH |
| 10 years | 3 years | 3 years | - | |
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| Wide Areas Vacuums |
| 10 years | 3 years | 3 years | - | |
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| VacPak Vacuums |
| 10 years | 1 year | 1 year | - | |
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| Tracer/Flex Sweepers/Scrubbers |
| 10 years | 3 years | 3 months | 90 days | |
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| Air Movers / | 1 year | 1 year | 1 year | - | ||
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| Canister Vacuum |
| 1 year | 1 year | 1 year | - | |
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| Wet/Dry Vacuum |
| 1 year | 1 year | 1 year | - | |
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| Broom |
| 1 year | 1 year | 1 year | - | |
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| Steamer |
| 1 year | 1 year | 1 year | - | |
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| Propane Burnishers / Strippers |
| - | 2 years | 1 year | - | |
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| VERSAMATIC® / FLEXAMATIC® | Brush motor, Vacuum motor, Belts, Swivel Neck – 3 years |
| All other parts/Labor – 1 year | |||
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| SENSOR® | Vacuum motor, Belts – 2 years |
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| All other parts/Labor – 1 year | ||
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Product exceptions and Exclusions:
Extractor brush motors, ALL pump mo- tors, ALL PC boards and electronics, ALL Vacuum motors (other than VER- SAMATIC®, SENSOR® and FLEXA- MATIC®), ALL pumps, and diaphragms/Tank bags carry a one (1) year parts and service labor warranty.
The Eagle-Robin® engines have three
(3) year manufacturer’s warranty. The Honda® and Kawasaki® engines have two (2) year manufacturer’s warranty.
NOTE: The engine warranty is adminis- tered through the engine manufacturer
and must be repaired at an authorized service center.
Normal wear items and accessories includ- ing, but not limited to, belts, brushes, FLEX- AMATIC® foot pedal, capacitors, carbon brushes, casters, clutches, cords, filters, finishes, gaskets, hoses, light bulbs, rectifi- ers, switches, squeegees, bearings, pul- leys, relays, actuating cables, wheels, tires, and propane tanks will be warranted for manufacturing defects for
subject to proof of purchase. The Machine Registration Card must be completed and returned immediately at the time of pur- chase. If proof of purchase cannot be iden- tified, the warranty start date is 90 days after the date of sale to an authorized Wind- sor distributor. Parts replaced or repaired under warranty are guaranteed for the re- mainder of the original warranty period.
