Appendix C: Troubleshooting

 

 

 

 

 

 

 

Error

Description of Fault

Possible Cause

Solution

 

Code

 

 

 

 

 

 

 

 

 

 

008-015

Ambient temperatures or

1. Power required by AC load

1. Reduce AC load to spec-

 

 

internal component temper-

is too high.

ified limits. Reduce AC load

 

 

atures are too high or too

 

below rated maximum if

 

 

low.

 

room temperature is above

 

 

 

 

25ºC / 77ºF. See tempera-

 

 

 

 

ture de-rating curve in

 

 

 

 

Owner’s Manual.

 

 

 

2. Blocked ventilation.

2. Allow more room for air

 

 

 

 

circulation around unit.

 

 

 

3. Room temperature too high

3. Allow more ventilation in

 

 

 

 

compartment.

 

 

 

4. Room temperature too low.

4. In extremely cold cli-

 

 

 

 

mates (below freezing), a

 

 

 

 

heated room may be

 

 

 

 

required

 

 

 

 

 

 

064

AC Output Overcurrent

Temporary AC output over-

Reduce AC load so that

 

 

 

load. The higher the output

even for short times, the

 

 

 

current, the faster the unit will

AC output current does not

 

 

 

shut down (minimum 2 sec-

exceed 26 A. See Overcur-

 

 

 

onds).

rent Protection curve in this

 

 

 

 

manual.

 

 

 

 

 

 

066

Communication Fault

1. Faulty cable between Pros-

1. Check display cable con-

 

 

 

ine and remote panel.

nections and attempt

 

 

 

 

restart. If problem persists,

 

 

 

 

try a replacement cable. If

 

 

 

 

problem still persists, call

 

 

 

2. Internal Fault

Xantrex.

 

 

 

2. Record the error code

 

 

 

 

and contact Xantrex.

 

 

 

 

 

 

129-134

Internal fault

Various. There could be a

Record the error code and

 

 

 

fault inside the unit or the

contact Xantrex.

 

 

 

microprocessor is fooled by

 

 

 

 

 

some external condition.

 

 

 

 

 

 

 

 

135

Battery voltage stays low in

24 VDC model connected to a

Correct the battery wiring or

 

 

charge mode

12 V battery or a 12 VDC

replace Prosine with differ-

 

 

 

model is connected to a 6 V

ent battery nominal Dc volt-

 

 

 

battery

age.

 

 

 

 

 

 

136,192-

Internal fault

Various. There could be a

Record the error code and

 

194

 

fault inside the unit or the

contact Xantrex.

 

 

 

microprocessor is fooled by

 

 

 

 

 

some external condition.

 

 

 

 

 

 

 

 

Prosine 2.5/3.0 Installation & Operation Guide

91