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| Appendix C: Troubleshooting |
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| Error | Description of Fault | Possible Cause | Solution | |
| Code |
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| Ambient temperatures or | 1. Power required by AC load | 1. Reduce AC load to spec- | ||
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| internal component temper- | is too high. | ified limits. Reduce AC load | |
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| atures are too high or too |
| below rated maximum if | |
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| low. |
| room temperature is above | |
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| 25ºC / 77ºF. See tempera- | |
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| ture | |
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| Owner’s Manual. | |
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| 2. Blocked ventilation. | 2. Allow more room for air | |
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| circulation around unit. | |
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| 3. Room temperature too high | 3. Allow more ventilation in | |
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| compartment. | |
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| 4. Room temperature too low. | 4. In extremely cold cli- | |
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| mates (below freezing), a | |
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| heated room may be | |
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| required | |
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| 064 | AC Output Overcurrent | Temporary AC output over- | Reduce AC load so that | |
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| load. The higher the output | even for short times, the | |
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| current, the faster the unit will | AC output current does not | |
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| shut down (minimum 2 sec- | exceed 26 A. See Overcur- | |
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| onds). | rent Protection curve in this | |
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| manual. | |
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| 066 | Communication Fault | 1. Faulty cable between Pros- | 1. Check display cable con- | |
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| ine and remote panel. | nections and attempt | |
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| restart. If problem persists, | |
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| try a replacement cable. If | |
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| problem still persists, call | |
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| 2. Internal Fault | Xantrex. | |
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| 2. Record the error code | ||
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| and contact Xantrex. | |
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| Internal fault | Various. There could be a | Record the error code and | ||
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| fault inside the unit or the | contact Xantrex. | |
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| microprocessor is fooled by |
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| some external condition. |
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| 135 | Battery voltage stays low in | 24 VDC model connected to a | Correct the battery wiring or | |
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| charge mode | 12 V battery or a 12 VDC | replace Prosine with differ- | |
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| model is connected to a 6 V | ent battery nominal Dc volt- | |
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| battery | age. | |
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| 136,192- | Internal fault | Various. There could be a | Record the error code and | |
| 194 |
| fault inside the unit or the | contact Xantrex. | |
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| microprocessor is fooled by |
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| some external condition. |
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Prosine 2.5/3.0 Installation & Operation Guide | 91 |