Appendix C: Troubleshooting
Error Code Table
The following table lists the error codes, likely causes, and suggested solutions.
| Error | Description of Fault | Possible Cause | Solution |
| Code |
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|
000, 255 | No Fault recorded | No faults detected since the |
|
|
| Prosine was turned on. |
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|
001 | A. Battery Temperature is | 1. Room temperature around | 1. Keep the temperature |
| too high or too low. (This | the batteries is too high or | around batteries moder- |
| code only applies if the | too low. | ate. In cold weather, try a |
| external battery tempera- |
| battery heating blanket. |
| ture sensor is connected) |
| In warm weather, try |
|
|
| improving the ventilation. |
|
| 2. Battery heating (battery or | 2. For flooded batteries, |
|
| battery terminals are | check the electrolyte level |
|
| warmer than room tempera- | and top up with distilled |
|
| ture | water if necessary. Check |
|
|
| the tightness of all con- |
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|
| nections. If the condition |
|
|
| persists, the battery may |
|
|
| be faulty and need |
|
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| replacement. |
|
| 3. Faulty connection of battery | 3. Check connections and |
|
| temperature probe. | |
|
| make sure probe is in | |
|
|
| good thermal contact with |
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|
| battery. Probe may |
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|
| require replacement. |
| B. If there is no external |
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|
| battery temperature sen- | B. Damage has likely | B. Record the error code |
| sor, there may be a wiring | occurred during shipping or | and contact Xantrex. |
| fault inside the unit. | there has been extreme |
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|
| shock or vibration. |
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|
Prosine 2.5/3.0 Installation & Operation Guide | 89 |