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Xerox Clearing Paper Misfeeds And Jams, XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE, 2-26

Models: 92C IPS

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CLEARING PAPER MISFEEDS AND JAMS

2-26	XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

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Xerox manual Clearing Paper Misfeeds And Jams, XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE, 2-26

Contents

Xerox DocuPrint 92C IPS Troubleshooting Guide Version 7.1 August 2000 721P89160701 South Aviation Boulevard, ESM1-058 El Segundo, CA Xerox Corporation Printing Systems Documentation and Education1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved Laser safety Ozone informationOperation safety Table of contents Calling for serviceCorrecting stacker problems Introduction4. System unresponsive Index TABLE OF CONTENTSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4-1 INDEX-1Introduction ContentsAbout this guide Conventions Related publications Application Programmer/System Administrator Quick Reference CardGuide to Configuring and Managing the System Guide to Performing Routine Maintenance Helpful Facts About PaperXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE INTRODUCTIONCalling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Preparing your system for remote serviceDisabling your modem Enabling your modemFigure 1-1. Modem Enable/Disable window CALLING FOR SERVICE XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE2. Clearing paper misfeeds and jams XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing a feeder tray fault 4. Press the green lever to unlatch the paper feeder assembly Frequent misfeeds 2. Lightly moisten a lint-free towel with film remover and thoroughly wipe the outside surface of the feed belt in the same direction as the ribs on the belt. Wiping from side to side might pull the belt off its track. Allow a few seconds for the film remover to evaporate Figure 2-1. Areas along the simplex paper path Clearing paper jamsFigure 2-2. Areas along the duplex paper path Figure 2-3. Message and graphic displays on printer control console 1 Message display 2 Graphic displayFigure 2-4. Message labels inside the printer Job recovery Printer jam clearance areasChecking job integrity following a paper jam Figure 2-5. Overview of all printer jam areasClearing paper jams from areas 1 and 1A AreaXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE AreaArea 1A XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE4. Open the high-capacity feeder front door and locate area 1A 5. Remove and discard any paper you find in the area 1AClearing paper jams from areas 2 and 2A XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDETo clear paper jams from areas 2 and 2A 1. Open the middle door and locate area4. Open the high-capacity feeder front door and locate area 2A Clearing paper jams from area Clearing paper jams from area Follow these steps to clear jams from areaPage Clearing paper jams from area XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4. Release the green handle5. Close the door and press the Continue button to resume printing CLEARING PAPER MISFEEDS AND JAMSClearing paper jams from areas 6 and 6A Clearing paper jams from area Clearing paper jams from area 2. Remove and discard any paper you find in this areaClearing paper jams from area 3. Return the handle to its original position and close the doorClearing stitcher/stacker paper jams areas A and B Clearing bypass transport paper jams Figure 2-6. Adjusting scuffer arm weights Adjusting dual stacker tray scuffer arms1 Scuffer arm CLEARING PAPER MISFEEDS AND JAMS XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE2-26 3. Correcting stacker problems SymptomProbable cause ActionCORRECTING STACKER PROBLEMS XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE4.System unresponsive SymptomGuide to Configuring and Managing the Probable causeSymptom IPS Guide to Configuring and Managing theConfiguring and Managing the System Probable causeafter an error condition XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE SYSTEM UNRESPONSIVEIndex Page IPS & LPS Graphics/DPC0010A.CGM