Xerox 92C IPS Job recovery, Printer jam clearance areas, 5. Overview of all printer jam areas

CLEARING PAPER MISFEEDS AND JAMS

Job recovery

Checking job integrity following a paper jam

When a jam occurs, the system controller and printer send damaged or lost pages to the print queue. For severe jams, the Printer Controller performs the recovery while the printer reinitiates a system status check.

The next level of recovery is for Host Channel Unit (HCU) errors, on channel-attached systems only. If these occur, reboot the Sun workstation and the HCU. Job recovery restarts and resumes at the last checkpoint held by the host.

When printing resumes following a paper jam, there is a slight possibility that duplicate sheets may be printed or sheets may be missing from a job. For that reason, you should check job integrity once the job has been printed.

Follow this procedure:

1.The printer offsets the first sheet printed following a paper jam. Locate that sheet.

2.Check the sheets immediately before and after the offset sheet to see if there are any missing or duplicate sheets in the job.

3.Check the output for data missing from the pages.

Printer jam clearance areas

The following figure shows all areas in which printer jams can occur.

Note: This diagram contains the jam clearance areas for both the dual stacker (areas 8, 8A, and 9) and the stitcher/stacker (areas A and B). The purpose of the diagram is to give you an overall perspective of the locations of all the printer areas relative to each other. Note that an actual printer cannot have both a dual stacker and a stitcher/stacker.

Figure 2-5.Overview of all printer jam areas

6 6A 8 A B

5

4

3

7

1

2

2

3

1A1A

4

2A

9

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-9