Manuals / Xerox / Computer Equipment / Printer

Xerox 92C IPS manual after an error condition

Models: 92C IPS

1 49

Download 49 pages 45.72 Kb

Page 45

after an error condition

SYSTEM UNRESPONSIVE

Restarting the IPS To restart the IPS after you have cleared an error condition:

after an error condition

1. Drain the printer at the host. (Follow procedures for your host system.)

2. In an MVS environment, cancel the FSS (Functional Subsystem), which automatically drains the printer.

3. Reboot the Printer Controller using the following procedure:

a. Move the pointer to the background on the IPS screen, ensuring that it is not on any window or icon.

b. Hold down the right mouse button to display the workspace pull-down menu.

c. Select Restart. A confirmation prompt window appears.

d. Select Restart again from the confirmation prompt window.

4. Restart the printer at the host.

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

4-3

Image 45

Xerox 92C IPS manual after an error condition

Contents

Version 7.1 August 2000 721P89160 Xerox DocuPrint 92C IPS Troubleshooting GuideXerox Corporation Printing Systems Documentation and Education 701 South Aviation Boulevard, ESM1-058 El Segundo, CA1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved Ozone information Laser safetyOperation safety Calling for service Table of contentsCorrecting stacker problems IntroductionTABLE OF CONTENTS 4. System unresponsive IndexXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4-1 INDEX-1Contents IntroductionAbout this guide Conventions Application Programmer/System Administrator Quick Reference Card Related publicationsGuide to Configuring and Managing the System Guide to Performing Routine Maintenance Helpful Facts About PaperINTRODUCTION XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEInformation to have on hand when calling for service Calling for servicePreparing your system for remote service Enabling and disabling the modem for remote serviceEnabling your modem Disabling your modemFigure 1-1. Modem Enable/Disable window XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CALLING FOR SERVICEXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2. Clearing paper misfeeds and jamsClearing a feeder tray fault 4. Press the green lever to unlatch the paper feeder assembly Frequent misfeeds 2. Lightly moisten a lint-free towel with film remover and thoroughly wipe the outside surface of the feed belt in the same direction as the ribs on the belt. Wiping from side to side might pull the belt off its track. Allow a few seconds for the film remover to evaporate Clearing paper jams Figure 2-1. Areas along the simplex paper pathFigure 2-2. Areas along the duplex paper path 1 Message display 2 Graphic display Figure 2-3. Message and graphic displays on printer control consoleFigure 2-4. Message labels inside the printer Printer jam clearance areas Job recoveryChecking job integrity following a paper jam Figure 2-5. Overview of all printer jam areasArea Clearing paper jams from areas 1 and 1AXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE AreaXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE Area 1A4. Open the high-capacity feeder front door and locate area 1A 5. Remove and discard any paper you find in the area 1AXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE Clearing paper jams from areas 2 and 2ATo clear paper jams from areas 2 and 2A 1. Open the middle door and locate area4. Open the high-capacity feeder front door and locate area 2A Clearing paper jams from area Follow these steps to clear jams from area Clearing paper jams from areaPage Clearing paper jams from area 4. Release the green handle XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE5. Close the door and press the Continue button to resume printing CLEARING PAPER MISFEEDS AND JAMSClearing paper jams from areas 6 and 6A Clearing paper jams from area 2. Remove and discard any paper you find in this area Clearing paper jams from area3. Return the handle to its original position and close the door Clearing paper jams from areaClearing stitcher/stacker paper jams areas A and B Clearing bypass transport paper jams Adjusting dual stacker tray scuffer arms Figure 2-6. Adjusting scuffer arm weights1 Scuffer arm XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CLEARING PAPER MISFEEDS AND JAMS2-26 Symptom 3. Correcting stacker problemsProbable cause ActionXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CORRECTING STACKER PROBLEMSSymptom 4.System unresponsiveGuide to Configuring and Managing the Probable causeIPS Guide to Configuring and Managing the SymptomConfiguring and Managing the System Probable causeafter an error condition SYSTEM UNRESPONSIVE XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEIndex Page IPS & LPS Graphics/DPC0010A.CGM