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Xerox manual Clearing paper misfeeds and jams, XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

Models: 92C IPS

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2.Clearing paper misfeeds and jams

2.Clearing paper misfeeds and jams

Paper jams and misfeeds can be greatly reduced or eliminated if you use the correct type of paper under the right conditions. Refer to Helpful Facts About Paper for information on paper selection and care.

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

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Xerox manual Clearing paper misfeeds and jams, XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

Contents

Version 7.1 August 2000 721P89160 Xerox DocuPrint 92C IPS Troubleshooting GuideXerox Corporation Printing Systems Documentation and Education 701 South Aviation Boulevard, ESM1-058 El Segundo, CA1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved Ozone information Laser safetyOperation safety Introduction Table of contentsCalling for service Correcting stacker problems4-1 INDEX-1 4. System unresponsive IndexTABLE OF CONTENTS XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEContents IntroductionAbout this guide Conventions Guide to Performing Routine Maintenance Helpful Facts About Paper Related publicationsApplication Programmer/System Administrator Quick Reference Card Guide to Configuring and Managing the SystemINTRODUCTION XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEInformation to have on hand when calling for service Calling for servicePreparing your system for remote service Enabling and disabling the modem for remote serviceEnabling your modem Disabling your modemFigure 1-1. Modem Enable/Disable window XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CALLING FOR SERVICEXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2. Clearing paper misfeeds and jamsClearing a feeder tray fault 4. Press the green lever to unlatch the paper feeder assembly Frequent misfeeds 2. Lightly moisten a lint-free towel with film remover and thoroughly wipe the outside surface of the feed belt in the same direction as the ribs on the belt. Wiping from side to side might pull the belt off its track. Allow a few seconds for the film remover to evaporate Clearing paper jams Figure 2-1. Areas along the simplex paper pathFigure 2-2. Areas along the duplex paper path 1 Message display 2 Graphic display Figure 2-3. Message and graphic displays on printer control consoleFigure 2-4. Message labels inside the printer Figure 2-5. Overview of all printer jam areas Job recoveryPrinter jam clearance areas Checking job integrity following a paper jamArea Clearing paper jams from areas 1 and 1AArea XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE5. Remove and discard any paper you find in the area 1A Area 1AXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4. Open the high-capacity feeder front door and locate area 1A1. Open the middle door and locate area Clearing paper jams from areas 2 and 2AXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE To clear paper jams from areas 2 and 2A4. Open the high-capacity feeder front door and locate area 2A Clearing paper jams from area Follow these steps to clear jams from area Clearing paper jams from areaPage Clearing paper jams from area CLEARING PAPER MISFEEDS AND JAMS XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE4. Release the green handle 5. Close the door and press the Continue button to resume printingClearing paper jams from areas 6 and 6A Clearing paper jams from area 2. Remove and discard any paper you find in this area Clearing paper jams from area3. Return the handle to its original position and close the door Clearing paper jams from areaClearing stitcher/stacker paper jams areas A and B Clearing bypass transport paper jams Adjusting dual stacker tray scuffer arms Figure 2-6. Adjusting scuffer arm weights1 Scuffer arm XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CLEARING PAPER MISFEEDS AND JAMS2-26 Action 3. Correcting stacker problemsSymptom Probable causeXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE CORRECTING STACKER PROBLEMSProbable cause 4.System unresponsiveSymptom Guide to Configuring and Managing theProbable cause SymptomIPS Guide to Configuring and Managing the Configuring and Managing the Systemafter an error condition SYSTEM UNRESPONSIVE XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEIndex Page IPS & LPS Graphics/DPC0010A.CGM