Xerox 92C IPS manual Correcting stacker problems, Symptom Probable cause Action

3.Correcting stacker problems

This chapter describes problems with the stitcher/stacker and the dual stacker, other than paper jams. It suggests corrective actions when printed sets are not stitched. (See “Clearing paper misfeeds and jams” for stacker paper jams.)

Symptom	Probable cause	Action
Printed sets are not stitched.	Stitcher/stacker is out of wire	If you have completed Advanced Customer
	(fault code L152), or is	Training (ACT), follow the recommended
	jammed (fault code L172), or	procedures to correct the problem. If not,
	stitching head has	contact your supervisor or your service
	malfunctioned (various fault	representative. Until the problem is fixed, you
	codes).	can continue printing without stitching the
		output.
Printing stops and the printer	Incorrect paper size or a	1. Check the paper in the indicated tray.
console displays a message	damaged sheet.	2. If the paper is not the correct size, load
indicating that an incorrect
		the correct size paper or select another
paper size is loaded in a
		feeder tray containing the correct paper
feeder tray.
		size.
		If the paper size is correct, press the
		Continue button to resume printing.
The number displayed in the	Stitching wire has decreased	If you have completed Advanced Customer
Wire Percentage indicator of	to the percentage that was	Training (ACT), follow the recommended
the printer console begins to	preset by the service	procedures to correct the problem. If not,
flash, and the message	representative.	contact your supervisor or your service
STITCHER LOW ON WIRE		representative. You can continue printing, but
		the stitcher may run out of wire.
appears when you start a new		One percent of the wire will stitch about 300
print job.
		sets (maximum).
Printer console displays the	Faulty component in the	1. Clear the message by pressing the
message	offsetting mechanism of the	Continue button on the printer console.
OFFSET FAILED, SET IN	stitcher.	2. Call customer service for further
OUTPUT BIN NOT OFFSET,		assistance.
but the printed sheets in the
stitcher/stacker tray are offset
normally.
Paper does not stack evenly in	Scuffer arm weights are out of	If printer has adjustable weights under the
the dual stacker trays.	adjustment.	scuffer arms, slide them to the right or the left.
		(Refer to “Clearing paper misfeeds and jams”
		chapter in this guide.)
		If the weights are bolted in place, ask your
		service representative to adjust them.

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