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manual Xerox DocuPrint 92C IPS Troubleshooting Guide, Version 7.1 August 2000 721P89160
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92C IPS
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Troubleshooting
Guide to Configuring and Managing the
Correcting stacker problems
Press the green lever to unlatch the paper feeder assembly
Clearing a feeder tray fault
Adjusting dual stacker tray scuffer arms
Job recovery
How to
Safety
Enabling and disabling the modem for remote service
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Xerox DocuPrint 92C IPS Troubleshooting Guide
Version 7.1 August 2000 721P89160
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Contents
Version 7.1 August 2000 721P89160
Xerox DocuPrint 92C IPS Troubleshooting Guide
701 South Aviation Boulevard, ESM1-058 El Segundo, CA
Xerox Corporation Printing Systems Documentation and Education
1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved
Ozone information
Laser safety
Operation safety
Calling for service
Table of contents
Correcting stacker problems
Introduction
TABLE OF CONTENTS
4. System unresponsive Index
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
4-1 INDEX-1
Introduction
Contents
About this guide
Conventions
Application Programmer/System Administrator Quick Reference Card
Related publications
Guide to Configuring and Managing the System
Guide to Performing Routine Maintenance Helpful Facts About Paper
INTRODUCTION
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
Information to have on hand when calling for service
Calling for service
Preparing your system for remote service
Enabling and disabling the modem for remote service
Disabling your modem
Enabling your modem
Figure 1-1. Modem Enable/Disable window
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
CALLING FOR SERVICE
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
2. Clearing paper misfeeds and jams
Clearing a feeder tray fault
4. Press the green lever to unlatch the paper feeder assembly
Frequent misfeeds
2. Lightly moisten a lint-free towel with film remover and thoroughly wipe the outside surface of the feed belt in the same direction as the ribs on the belt. Wiping from side to side might pull the belt off its track. Allow a few seconds for the film remover to evaporate
Figure 2-1. Areas along the simplex paper path
Clearing paper jams
Figure 2-2. Areas along the duplex paper path
1 Message display 2 Graphic display
Figure 2-3. Message and graphic displays on printer control console
Figure 2-4. Message labels inside the printer
Printer jam clearance areas
Job recovery
Checking job integrity following a paper jam
Figure 2-5. Overview of all printer jam areas
Area
Clearing paper jams from areas 1 and 1A
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
Area
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
Area 1A
4. Open the high-capacity feeder front door and locate area 1A
5. Remove and discard any paper you find in the area 1A
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
Clearing paper jams from areas 2 and 2A
To clear paper jams from areas 2 and 2A
1. Open the middle door and locate area
4. Open the high-capacity feeder front door and locate area 2A
Clearing paper jams from area
Follow these steps to clear jams from area
Clearing paper jams from area
Page
Clearing paper jams from area
4. Release the green handle
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
5. Close the door and press the Continue button to resume printing
CLEARING PAPER MISFEEDS AND JAMS
Clearing paper jams from areas 6 and 6A
Clearing paper jams from area
2. Remove and discard any paper you find in this area
Clearing paper jams from area
3. Return the handle to its original position and close the door
Clearing paper jams from area
Clearing stitcher/stacker paper jams areas A and B
Clearing bypass transport paper jams
Figure 2-6. Adjusting scuffer arm weights
Adjusting dual stacker tray scuffer arms
1 Scuffer arm
CLEARING PAPER MISFEEDS AND JAMS
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
2-26
Symptom
3. Correcting stacker problems
Probable cause
Action
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
CORRECTING STACKER PROBLEMS
Symptom
4.System unresponsive
Guide to Configuring and Managing the
Probable cause
IPS Guide to Configuring and Managing the
Symptom
Configuring and Managing the System
Probable cause
after an error condition
SYSTEM UNRESPONSIVE
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE
Index
Page
IPS & LPS Graphics/DPC0010A.CGM
