Table of contents

 

 

Laser safety

iii

 

 

Ozone information

iii

 

 

 

 

 

 

 

 

Operation safety

iii

 

 

 

 

 

Introduction

vii

 

 

 

 

 

 

 

 

About this guide

vii

 

 

 

 

 

 

 

 

 

Contents

vii

 

 

 

 

 

 

 

 

 

Conventions

viii

 

 

 

 

 

 

 

 

Related publications

ix

 

 

 

 

 

1.

Calling for service

1-1

 

 

 

 

 

 

 

Information to have on hand when calling for service

1-1

 

 

 

 

 

 

 

Enabling and disabling the modem for remote service

1-2

 

 

 

 

 

2.

Fault masking

2-1

 

 

 

 

3.

Troubleshooting Xerox Client Software installation

3-1

 

 

 

 

4.

Troubleshooting a Novell implementation

4-1

 

 

 

 

5.

Clearing paper misfeeds and jams

5-1

 

 

 

 

 

 

 

Clearing a feeder tray fault

5-1

 

 

 

 

 

 

 

Frequent misfeeds

5-3

 

 

 

 

 

 

 

Clearing paper jams

5-4

 

 

 

 

 

 

 

 

 

Checking job integrity following a paper jam

5-5

 

 

 

 

 

 

 

 

 

Printer areas

5-6

 

 

 

 

 

 

 

 

 

Clearing bypass transport paper jams

5-16

 

 

 

 

 

 

 

 

Paper curl and paper jams

5-18

 

 

 

 

 

 

 

 

 

Measuring the paper curl

5-18

 

 

 

 

 

 

 

 

 

Adjusting the decurler lever

5-19

 

 

 

 

6.

Using sample documents

6-1

 

 

 

 

 

 

Listing and printing sample documents

6-1

 

 

 

 

 

 

 

 

List Sample Documents

6-1

 

 

 

 

 

 

 

 

Print Sample Document

6-2

 

 

 

 

7.

Adjusting print quality and speed

7-1

 

 

 

 

 

 

Installing the custom transfer assist blade

7-1

 

 

 

 

 

 

Correcting skewed printing

7-2

 

 

 

 

 

 

Measuring performance

7-4

 

 

 

 

 

 

XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE

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Xerox 96 NPS manual Table of contents