9.System unresponsive
This chapter describes problems in which your monitor shows no image, the printer does not respond when you press the Continue button, or the printer main window does not respond.
Symptom | Probable cause | Action |
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Blank display: pressing a key | Monitor is switched off; | 1. Make sure that the monitor is switched |
fails to restore image. | brightness and contrast | on. |
| controls are misadjusted; or | 2. Make sure that the brightness and |
| there is a more serious | |
| contrast controls (if available) are turned | |
| problem. | |
| far enough to the left to brighten the | |
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| |
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| screen. |
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| 3. If switch is on and controls are turned to |
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| the left, call the service representative. |
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You have cleared all faults that | There is an uncleared output | Follow the instructions in the output message |
are listed on the printer control | fault. | and press the Continue button. |
console, but the Attention light |
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is still on and the following |
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message is displayed: |
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Output is stopped. See |
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message at the System |
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Display |
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Printer is totally unresponsive | Unknown | Enter Restart Sequencer. If that fails to |
even after pressing the |
| correct the problem, enter Restart System. If |
Continue button. |
| the printer is still unresponsive, call your |
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| service representative. Refer to Guide to |
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| Configuring and Managing the System for |
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| more information on Restart Sequencer. |
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The first job to print after a | This is normal operation. | No action is needed. Subsequent jobs should |
reboot or a diagnostics |
| print without a delay. |
session takes 30 to 60 |
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seconds longer than usual. |
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XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE |
